Payment Collecion Executive

1 week ago


Noida Uttar Pradesh, India Pinga Solutions Pvt. Ltd. Full time

1. Managing collections: A collections executive is responsible for managing the collections process, which includes tracking and following up on outstanding debts owed by customers or clients.

2. Timely Invoicing - Raising invoice on time, ensuring customer satisfaction and no issue log for smooth invoicing. Timely renewals and revision of rates.

3. Communication: They must communicate with customers or clients to negotiate payment plans, provide payment reminders and answer any questions they may have.

4. Customer service: They must provide excellent customer service to ensure customer satisfaction and collecting outstanding debts.

5. Upsell - Sell additional modules, add-ons and ensure its implementation and timely billing.

6. Monthly Services - Ensure increase in monthly billing services amount and add at least 10 monthly add on services to bill.

7. Reporting and record keeping: They need to maintain accurate records of collections, including payment schedules, balances, and customer contact information on while collecting outstanding debts.

8. Compliance and regulations: They need to ensure that all collections activities are compliant with legal and regulatory requirements

9. Team management: They are required to manage and motivate a team of collections professionals

Pay: ₹200,000.00 - ₹400,000.00 per year

Work Location: In person


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