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Customer Service Representative(Work From Home)

3 weeks ago

Delhi, India JKS Outsourcing Full time

**Responsibilities**:

- Assisting customers with inquiries, requests, and complaints and escalating issues as necessary.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with other team members to resolve customer issues and concerns.
- Identifying and communicating customer needs and feedback to relevant teams.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in customer service or related field preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work flexible hours and weekends as needed.

**Perks**:

- Company-provided laptop for work.
- Fresher's are welcome to apply.
- Work from home option.

How to Apply:
**Step 3**: Our team will reach out to you for a telephonic interview.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹30,914.18 - ₹40,526.45 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

**Schedule**:

- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Night shift
- UK shift

**Supplemental pay types**:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Ability to commute/relocate**:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- CSS: 1 year (preferred)
- total work: 1 year (preferred)
- Design: 1 year (preferred)

**Speak with the employer* **+91 7069086777

**Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Contractual / Temporary, Freelance
Contract length: 365 days
Part-time hours: 36 per week

**Salary**: ₹30,842.23 - ₹40,221.65 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7069086777