Customer Service Representative

1 day ago


Delhi, India HCLTech Full time

✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team Senior Customer Service Representative – Email Back Office Location: Chennai (WFH / Hybrid) Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) Education: Graduate / Postgraduate ✅ Apply Now Send your resume to: shine.albert@hcltech.com About the Role HCL is hiring Senior Customer Service Representatives for our Email Back Office team. This role is ideal for professionals with strong analytical and communication skills who can deliver exceptional customer experiences in a fast-paced environment. Key Responsibilities Review and analyze customer issues using internal tools and templates. Respond to customer queries via email with clear, accurate, and professional communication. Document issues, update customer records, and categorize cases appropriately. Handle store-based, employee-based, and digital coupon-related concerns. Ensure timely follow-up and resolution to maintain a positive customer experience. Learn and adapt quickly to new processes and methods of resolution. Required Skills & Qualifications Minimum 1 year of work experience , preferably in a USA-based environment . Strong English written and verbal communication skills . Excellent analytical and problem-solving abilities . Attention to detail and ability to work independently. Why Join HCL? Opportunity to work with a global leader in IT services. Flexible work mode: Work From Home / Hybrid . Growth-oriented environment with continuous learning.



  • New Delhi, India Apcurated Couture Full time

    Company DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...


  • Delhi, Delhi, India Piezel LLC Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include...


  • New Delhi, India LUZO Full time

    Company DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...


  • New Delhi, India LUZO Full time

    Company Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...


  • New Delhi, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...


  • New Delhi, India NetRTech Solutions LLP Full time

    Job description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...


  • Delhi, Delhi, India StudioBackdrops Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    is looking for a talented and dynamic Customer Service Representative to join their team. The ideal candidate will have a minimum of 2+ years of experience in a similar role. They need to be able to resolve customer queries, ensure resolution of all orders, co-ordinate between multiple teams to ensure smooth operations and more.We at are looking for a...


  • Delhi, India Piezel LLC Full time

    Job Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day...


  • Delhi, India HCLTech Full time

    ✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: About the RoleHCL is hiring...


  • New Delhi, India the EleFant Full time

    Company Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role Description This is a full-time on-site role as a Customer Delight...