Customer Care Executive Work From Home

5 days ago

New Delhi, India A.S Marketing Full time

Job Title: Customer Care Executive

Location: Tughlakabad Extension, New Delhi

1month training in office then work from home

**Salary**: INR 10,000 per month

, Permanent

**Job Description**:
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for handling customer queries and complaints, ensuring customer satisfaction, and maintaining high levels of service standards.

**Responsibilities**:

- Resolving customer complaints effectively and efficiently
- Providing product and service information to customers
- Identifying and escalating priority issues to the appropriate team member
- Maintaining customer records and interactions in the company database
- Collaborating with other departments to resolve customer issues
- Continuously improving customer service skills through training and feedback

**Requirements**:

- Excellent communication skills in English and Hindi
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Customer-oriented attitude
- Ability to work independently and as part of a team
- Proficient in MS Office
- Minimum education qualification of 12th pass

Work Schedule:
**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 per month

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you live in tugalakabad extension or nearby localities?

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