Customer Service Representative

4 weeks ago


Delhi, India HCLTech Full time

✨ Looking for Your Next Career Move? Join HCL’s Email Back Office TeamSenior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: About the RoleHCL is hiring Senior Customer Service Representatives for our Email Back Office team. This role is ideal for professionals with strong analytical and communication skills who can deliver exceptional customer experiences in a fast-paced environment.Key ResponsibilitiesReview and analyze customer issues using internal tools and templates.Respond to customer queries via email with clear, accurate, and professional communication.Document issues, update customer records, and categorize cases appropriately.Handle store-based, employee-based, and digital coupon-related concerns.Ensure timely follow-up and resolution to maintain a positive customer experience.Learn and adapt quickly to new processes and methods of resolution.Required Skills & QualificationsMinimum 1 year of work experience , preferably in a USA-based environment .Strong English written and verbal communication skills .Excellent analytical and problem-solving abilities .Attention to detail and ability to work independently.Why Join HCL?Opportunity to work with a global leader in IT services.Flexible work mode: Work From Home / Hybrid .Growth-oriented environment with continuous learning.



  • Delhi, Delhi, India KR Immigration Full time

    **Customer Service Representative** **Job description** **Job Title**: Customer Service Representative **Company**: KR Immigration Private Limited Company **Location**: B-29 First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1 **About the Job**: We are looking for a creative and talented **Customer Service Representative** to join...


  • Delhi, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNet RTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...


  • Delhi, India NetRTech Solutions LLP Full time € 78,000

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative - ...


  • Delhi, India CareerUS Solutions Full time

    Customer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...


  • Delhi, India CareerUS Solutions Full time

    Customer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...


  • New Delhi, India NetRTech Solutions LLP Full time

    Job DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...


  • Delhi, India Wizphys AI pvt ltd Full time

    Company DescriptionWizphys AI Pvt Ltd is a tech-led solutions provider in the healthcare domain focused on leveraging Artificial Intelligence to improve healthcare outcomes in India. Founded by seasoned professionals with diverse skill sets, Wizphys aims to reduce the cost of healthcare and provide quality treatment through intuitive, intelligent tech...


  • Delhi, Delhi, India Piezel LLC Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include...


  • New Delhi, India NetRTech Solutions LLP Full time

    Job description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...


  • New Delhi, India NetRTech Solutions LLP Full time

    Job description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...