Tour & Travel Operator

3 days ago


Noida Uttar Pradesh, India Rafiki Solutions Pvt Ltd Full time

**Job Title**: Tour & Travel Operator
**Location**: Noida, Sector-16

**Job Type**: Full-time
**Industry**: Travel, Tourism & Hospitality
**Experience Required**: 1-3 Years

**Job Summary**

**Key Responsibilities**
- Plan and organize domestic and international travel itineraries based on client preferences
- Book air/train tickets, hotel accommodations, car rentals, and travel insurance
- Communicated with clients to understand their travel needs and budget
- Coordinate with vendors, hotels, and travel partners to ensure smooth service delivery
- Provide consultation on travel destinations, activities, weather, and culture
- Resolve customer issues or travel disruptions with prompt and effective solutions
- Maintain updated records of client bookings and payments
- Stay updated on travel regulations, guidelines, and emerging destinations
- Upsell travel services such as event tickets, sightseeing, and excursions

**Requirements**:

- Proven experience in the travel industry or customer service (1-3 years preferred)
- Good knowledge of domestic and international travel destinations
- Strong communication and interpersonal skills
- Proficiency in reservation systems like Galileo, Amadeus, or similar platforms
- Attention to detail and excellent organizational skills
- Ability to multitask and work under pressure

**Preferred Qualifications**
- Degree/Diploma in Travel & Tourism or Hospitality Management
- Experience in visa documentation and travel insurance handling
- Multilingual abilities are a plus

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person


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