Tour Operation Executive
2 weeks ago
Job Summary:
The Tour Operations Executive is responsible for planning, coordinating, and executing travel and tour arrangements efficiently. The role involves handling end-to-end operations including itinerary preparation, bookings, vendor coordination, client communication, and ensuring smooth execution of tours and travel services.
Key Responsibilities:
- Coordinate and manage all operational aspects of tours and travel itineraries.
- Handle bookings for hotels, transport, guides, and other ground services.
- Liaise with travel partners, suppliers, and vendors to ensure quality service and timely confirmations.
- Maintain updated records of client bookings, vouchers, and invoices.
- Communicate with clients regarding travel plans, logistics, and service updates.
- Monitor tour progress to ensure client satisfaction and address issues promptly.
- Work closely with the sales team to support pre-tour arrangements and post-tour feedback.
- Ensure compliance with company policies, quality standards, and travel regulations.
- Assist in preparing reports, costing sheets, and other operational documentation.
Skills and Competencies:
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, Outlook) and travel booking tools.
- Attention to detail and problem-solving attitude.
- Ability to work under pressure and meet deadlines.
Qualifications and Experience:
- Bachelor's degree
- 1–3 years of experience in tour operations or travel management.
- Knowledge of domestic and international destinations, itineraries, and suppliers.
- Experience in handling FITs, groups, and corporate clients (preferred).
Working Conditions:
- Office-based role with occasional fieldwork or travel for tours, inspections, or meetings.
- Flexible to work extended hours during peak season.
Job Type: Full-time
Pay: ₹22, ₹25,000.00 per month
Benefits:
- Food provided
- Paid sick time
Work Location: In person
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