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Travel Operations Executive
2 weeks ago
About the role:
We are looking for a detail-oriented and proactive Operations Executive to join our travel operations team. The ideal candidate will manage day-to-day booking operations, coordinate with vendors and customers, and ensure seamless delivery of travel services—from itinerary planning to execution.
Key Responsibilities:
- Handle end-to-end operations for tour packages.
- Coordinate with hotels, transporters, and local vendors for booking confirmations and service arrangements.
- Prepare and share travel itineraries, vouchers, and necessary travel documents with clients.
- Ensure accurate costing and maintain package profitability.
- Handle post-booking support including amendments, cancellations, and refunds.
- Manage client communication pre- and post-departure to ensure a smooth travel experience.
- Work closely with the sales team to deliver confirmed services as per client requirements.
- Maintain daily MIS reports, booking records, and payment updates.
- Assist in vendor negotiations and on boarding new partners.
- Support in resolving any on-trip or operational escalations efficiently.
Required Skills:
- Strong knowledge of domestic and international destinations.
- Excellent coordination and communication skills (written & verbal).
- Proficiency in MS Office, Google Sheets, and travel CRMs.
- Ability to multitask and manage timelines under pressure.
- Customer-centric approach with problem-solving ability.
Qualifications & Experience:
- Graduate in Tourism, Hospitality, or related field (preferred).
- 1–3 years of experience in travel operations.
- Experience in handling holiday packages, hotel bookings, and vendor coordination.
If you're interested or know someone who might be, send CV to or apply directly.
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
