Customer Care Executive

2 days ago

Noida, India OUTCAST Full time

Comp: OUTCAST

Location : sec-63, Noida

We are looking for Customer Care Executives that will be the liaison between our company and its current and potential customers.

Greeting all the customers and guiding them about OUTCASTS as a brand and its products.

Build sustainable relationships and engage customers by taking the extra mile,

Being dedicated to customer satisfaction and resolving any concerns that the customer has.

Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.

Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions

Take a customer-focused approach to handle complaints and escalations.

Coordination with customers for any queries faced by them and solving the same.

Keep records of all conversations in our database in a comprehensible way.

Location: Work from Office( E-207,Sector-63,Noida)

**Job Types**: Full-time, Permanent

**Salary**: ₹9,347.00 - ₹29,557.46 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9667752994

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