Inbound Call Centre Operator

1 week ago

Naraina Ind Area Delhi Delhi, India resource management Full time

Responsibilities:Responsibilities:

- Handle incoming customer inquiries and resolve issues promptly and efficiently
- Manage customer complaints and ensure timely resolution

Obiectives:

- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics

Qualifications And Skills
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to remain calm and composed in high-pressure situations
- Attention to detail and accuracy
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Ability to work well in a team and collaborate effectively with colleagues
- Age limit 18 to 28

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹11,980.00 - ₹18,780.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

**Speak with the employer**
+91 8077242257

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