Inbound Call Centre Operator

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

**Overview**: **Key Responsibilities**: - **Customer Interaction**: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. - **Needs Assessment**: Conduct...

We are seeking an experienced professional to lead our admissions call centre operations, providing strategic direction and oversight to ensure exceptional customer service, efficient operations, and effective recruitment processes. The successful candidate will have a strong educational background, technical expertise, and experience in call centre...

Job description Job Summary:We are seeking a proactive and experienced Call Centre Manager to lead daily operations, optimize team productivity, maintain service quality, and drive operational excellence. The role requires strong expertise in using contact centre technology platforms, managing service workflows, and delivering a seamless customer...

Job descriptionA Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction.Key ResponsibilitiesHandle a high volume of inbound and outbound...

Key Responsibilities Receive inbound customer calls and respond to inquiries concerning products or services. Make outbound calls for follow-ups, sales, promotions, or customer satisfaction surveys. Resolve customer complaints or escalate when necessary. Record details of customer interactions and transactions: record complaints, details of inquiries,...

Call the clients or attend the call of the client who have enquired for the Ayurvedic Medicine, and book the order on the call. We are looking for a Call Centre Executive who can work in BPO of the Ayurveda industry for COD order booking, Outbound / Inbound Calls handling, Providing Complete medicine information to the customer, and booking the order after...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...