Current jobs related to Inbound Call Centre Operator - Saket Delhi Delhi - NexGen Business Consulting

  • Inbound Call Centre Operator

    5 days ago

    Azadpur, Delhi, Delhi, India Satvik Human Resources Full time

    We are currently seeking dedicated and customer-focused individuals to join our team as Inbound Call Centre Operators. As an Inbound Call Centre Operator, you will be responsible for handling incoming calls from customers, addressing their inquiries, providing assistance, and ensuring exceptional customer service experience. **Key Responsibilities**: -...

  • Inbound Call Centre Operator

    4 days ago

    Rajender Nagar, Delhi, Delhi, India Kurc Design Private Limited Full time

    We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

  • Inbound Call Centre Operator

    3 days ago

    Sarojini Nagar, Delhi, Delhi, India Kurc Design Private Limited Full time

    We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

  • Call Centre Operator

    5 days ago

    Kotla Mubarakpur, Delhi, Delhi, India XIIMBA ECOSYSTEMS Full time

    Salary for Freshers - 12k Fixed Salary Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be...

  • Inbound Call Centre Operator

    5 days ago

    Maujpur, Delhi, Delhi, India resource management Full time

    Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills required. - Age limit 18 to 26 years male & female both can apply - Strong problem-solving...

  • Bpo Call Centre

    4 days ago

    Delhi, Delhi, India THE FIJ GROUP Full time

    Call the clients or attend the call of the client who have enquired for the Ayurvedic Medicine, and book the order on the call. We are looking for a Call Centre Executive who can work in BPO of the Ayurveda industry for COD order booking, Outbound / Inbound Calls handling, Providing Complete medicine information to the customer, and booking the order after...

  • Inbound Call Centre Operator

    5 days ago

    Green Park, Delhi, Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

  • Inbound Call Centre Operator

    2 days ago

    Lajpat Nagar, Delhi, Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

  • Inbound Call Centre Operator

    5 days ago

    New Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

  • Inbound Call Centre Operator

    5 days ago

    New Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

Inbound Call Centre Operator

3 weeks ago

Saket Delhi Delhi, India NexGen Business Consulting Full time

**Overview**:
**Key Responsibilities**:

- **Customer Interaction**: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services.
- **Needs Assessment**: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly.
- **Product Presentation**: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs.
- **Sales Conversion**: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings.
- **Relationship Management**: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals.
- **Sales Process Efficiency**: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline.
- **Performance Metrics**: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores.

**Qualifications**:

- Proven experience in inbound sales, customer service, or a related field, preferably within the UK market.
- Strong interpersonal skills and the ability to build rapport with diverse customer segments.
- Results-oriented mindset with a track record of achieving or exceeding sales targets.
- Ability to work well under pressure in a fast-paced sales environment.
- Proficiency in CRM software, Microsoft Office, and other relevant sales tools.
- Knowledge of sales techniques, objection handling, and negotiation strategies.
- Flexibility to work shifts, including evenings and weekends, as required.

**Join Our Team**:
Job Benefits & Perks
- Flexible to work in UK shift
- Should able to join immediately
- Must have English Fluency
- Benefits: Fixed Salary
- Process: Inbound Voice Customer Support
- Shift: UK Shift (12.30 PM to 09.30 PM)
- **No Transportation will be provided**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time

Schedule:

- Fixed shift
- Monday to Friday
- UK shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Inbound voice: 2 years (required)
- International voice process: 1 year (required)
- Inside sales: 1 year (required)

**Language**:

- English (required)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time

Schedule:

- Fixed shift
- Monday to Friday
- UK shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- International voice process: 1 year (required)
- Call center: 1 year (required)
- Inside sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7428874563