Technical Support Engineer
4 days ago
Location: Mumbai
Type: Full-time (Permanent)
Mode: Work from Office
Responsibilities:
Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all technical changes are made in accordance with life cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.Skills:
2 - 4 years of experience in supporting E-commerce products/applications which uses the MERN stack. In depth functional knowledge of applications supported and inter dependencies. Should have fintech knowledge and production software support experience. Should have experience in basic scripting and coding using JavaScript, JavaScript Browser Inspect Good communication and interaction skills neededEducational Qualification:
Bachelor's degree in Computer Science or related fields (B.Sc. in CS or IT, B.E/B.Tech, MCA)Check Your Resume for Match
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