Technical Support Engineer

15 hours ago

Mumbai, Maharashtra, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 22,00,000
Job Overview

The ideal candidate for this role should have a strong background in technical support and engineering, with experience working in AI/ML environments.

Key responsibilities include:

  • Providing expert-level support for GenAI models and frameworks
  • Maintaining cloud platforms and DevOps tools
  • Managing database systems and data warehouses
  • Developing scripting and automation solutions using Python and other relevant languages
  • Monitoring and troubleshooting system performance using various tools
  • Implementing ITIL application support management processes
  • Working with containerization technologies like Docker and orchestration tools like Kubernetes

This role requires excellent problem-solving skills, attention to detail, and the ability to collaborate effectively with diverse teams and stakeholders. The ideal candidate will have a strong educational background in Computer Science or Engineering.

Preferred qualifications include experience with natural language processing and machine learning models, familiarity with large language models, and understanding of MLOps practices.

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