Projects Operations Manager

6 days ago

Mumbai, India White Force Full time

Job description Role Title: Operations Manager - Large Projects Job Purpose To oversee end-to-end execution of facade projects through effective coordination with internal teams and clients, while maintaining full P&L accountability and driving operational excellence. Reporting Hierarchy Role Reports to Director Dotted line reporting (if any): Roles Reporting to this role No. of Reporting Levels: Job Description Areas of Responsibility Indicative Activities Timely Project Execution Understand the project scope for all projects assigned Review the project plan prepared by the planning team, provide inputs if necessary and provide sign off Participate in project kick off meetings with the client along with the project manager to understand client expectations. Particpate in internal kick off meeing arranged by the planning team. Provide brief to the all stakeholders on client and project related exepctations Collaborate with internal teams, including procurement, factory, design and site teams, to ensure seamless project execution Attend regular client meetings to discuss expectations, progress, challenges. Prepare action plans to address any specific bottleneck with the respective internal stakeholder to drive closure Attend project progress meetings arranged by the planning team. Identify and address any bottlenecks, delays with appropriate solutons and track the implementation of the same Billing & Recovery Ensure timely raising of invoices as per the agreed project milestones. Monitor receivables and follow up on outstanding payments to ensure healthy cash flow Resolve any billing disputes or clarifications in coordination with the client and internal teams Collaborate with sales team for cost approvals for any variations in scope and revised CDS. Ensure the revised CDS is sent to all stakeholders involved in the project Risk Management Identify potential risks associated with the project execution across all assigned projects Assess the impact of identified risks on project timelines and budgets Develop risk mitigation strategies and action plans to address identified risks and ensure its effective implementation in consultation with respective internal teams Monitor and evaluate the effectiveness of risk mitigation efforts throughout the project lifecycle across all assigned projects Stakeholder Management Maintain clear and effective communication with all project stakeholders including client, ensuring alignment and addressing any issues promptly Act as the primary point of contact for clients, ensuring their requirements are met and concerns are addressed Ensure all information related to the project provided by the client from time to time is passed on to all internal stakeholders Ensure regular updates are sent to client on project progress and milestones. Ensure timely updates of information on the project is submitted to planning team

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