Property and Casualty insurance claims process

1 day ago


Noida, Uttar Pradesh, India 2coms Full time

Job description

Role: Team Lead for Property and Casualty (P&C) Insurance.
Experience: 7+ years
Location: Noida
Must hold a graduate or post-graduate degree with at least 7 years of experience.
Experience in dealing with international clients is preferred.

Requirements

Requirements:
Property and Casualty (P&C) Insurance experience
Claims adjudication and adjusting experience
End-to-end claims processing experience
Minimum 2 years of experience in a team handling role
Preferably CPCU or equivalent insurance designation
Position Summary:
The job holder will be responsible for managing a team and overseeing technical/operational processing activities, providing direct assistance to underwriting teams, and delivering on people management, performance appraisals, and client interaction.
Primary Responsibilities:
Monitoring the performance of a team of Claims adjusters and providing timely feedback
Conducting employee performance reviews
Assisting with the professional development of the team
Coordinating with internal customers and maintaining the flow of work
Ensuring SLA adherence
Preparing and reviewing reporting packs for senior management and stakeholders
Additional Responsibilities:
Ensuring appropriate performance metrics are in place and accurately reported
Identifying issues and implementing remedial action, including training
Implementing opportunities for streamlining claims activity
Ensuring Standard Operating Procedures and User Guides accurately reflect current procedures
Facilitating and monitoring new activities transitioned to the service provider
Assisting with the investigation and resolution of data quality issues
Assisting with the testing and roll out of new IT initiatives
Skills and Competencies:
Effective communication skills
Strong people management skills
Sound knowledge of property and casualty underwriting
Commercial awareness and knowledge of the insurance market
Problem-solving and decision-making abilities
Basic knowledge of regulatory and legal compliance issues
Excellent numeric, analytical, and written skills
Effective prioritization and organizational skills
Good IT skills, including Microsoft Word, Excel, and Outlook
Graduate or post-graduate degree
7+ years of experience
Experience in dealing with international clients (Preferred)
Property and Casualty (P&C) Insurance experience
Claims adjudication and adjusting experience
End-to-end claims processing experience
Minimum 2 years of experience in a team handling role
Preferably CPCU or


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