
Software Support
2 weeks ago
Job description
13.3333px; background-color: rgb(255, 255, 255); margin-bottom: 0.0001pt; margin-top: 0px;"> Key Responsibilities:
·Provide first-level support for software applications, responding to user queries via email, phone, or in-person.
·Diagnose and troubleshoot software issues, escalating complex problems to senior support or development teams as necessary.
·Support the installation, configuration, and updating of software and hardware systems.
·Maintain IT inventory including desktops, laptops, printers, and networking equipment.
·Assist in monitoring and maintaining local network performance and connectivity.
·Manage user accounts and permissions through systems like Active Directory or similar.
·Document support requests and resolutions using ticketing systems.
·Ensure software compliance and assist in software license management.
·Provide basic training to end-users on common tools and systems.
·Support data backup and recovery processes.
Skills & Qualifications:
·Bachelor Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
·1 year of professional experience in software and IT support roles.
·Knowledge of Windows/Mac operating systems and common software applications.
·Familiarity with troubleshooting tools and remote desktop support software.
·Basic understanding of networking concepts (IP, DNS, DHCP, VPN).
·Experience with ticketing systems (e.g Zendesk, Freshdesk, Jira) is a plus.
·Strong problem-solving skills and a proactive approach to issue resolution.
·Excellent communication and interpersonal skills.
-
CRM Software Functional Support
2 weeks ago
Ahmedabad, Gujarat, India DaeBuild CRM Software Full time ₹ 2,50,000 - ₹ 3,00,000 per yearWe are looking for candidates with an experience of 1- 2 years who can be a part of our DaeBuild CRM Software Functional Support team.The CRM Software Functional Support profile would be :-Ensuring absolute success of each DaeBuild CRM Implementation.Ensuring absolute satisfaction and happiness of each customer by offering the best functional and technical...
-
Support Analyst
3 days ago
Ahmedabad, Gujarat, India Ellkay Software Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHello Everyone,Hope you are doing good ELLKAY Software Private Limited has Openings for below profiles (Currently Work From Home (Hybrid) but when required in the future then its work from office) Job Description:1) Respond to customer queries in a timely and accurate way via email and possibly phone2) Serve as the primary point of contact for all support...
-
Technical Support Engineer
2 weeks ago
Ahmedabad, Gujarat, India Meditab Software Full time ₹ 1,04,000 - ₹ 1,30,878 per yearResponsibilities:Providing technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone, and other electronic mediums.Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.Work with the internal teams and the clients to take followup of the incidents and get the things...
-
Desktop Support Engineer
3 weeks ago
Ahmedabad, Gujarat, India TRDFIN Support Services Pvt Ltd Full timeKey Responsibilities: • Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. • Provide hardware support, including assembly, upgrades, and basic troubleshooting. • Assist with installation and configuration of standard software and updates. • Handle basic networking issues including DNS, DHCP, VPN, Firewall...
-
Software Support Engineer
2 weeks ago
Ahmedabad, Gujarat, India SMG Infosolutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesProvide technical support to customers via phone, email, and remote access tools.Understand customer issues, troubleshoot problems, and guide them towards effective solutions.Handle software installation, configuration, and deployment at client sites.Conduct end-user training sessions for customers (both online and on-site).Document...
-
Network Support Engineer
2 weeks ago
Ahmedabad, Gujarat, India TRDFIN Support Services Pvt Ltd Full timeWe are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details: • Shifts: Rotational (5 Days Working) • Notice Period: Immediate to 15 Days •...
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India RGTS SOFTWARE PVT LTD Full time ₹ 1,50,000 - ₹ 2,50,000 per yearWe are looking for enthusiastic and motivated individuals to join our team as Customer Support Executives (Telecaller Role) at RGTS Software. You will:Engage with customers over the phoneResolve customer queriesPromote our software productsKey Responsibilities:Make outbound and receive inbound callsProvide product informationResolve customer issues...
-
Senior Software Engineer
2 weeks ago
Ahmedabad, Gujarat, India Prioxis Technologies (Formerly HypeTeq Software) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionPrioxis Technologies, formerly known as HypeTeq Software Solutions, is a leading provider of IT services and custom software solutions. Founded in 2019, Prioxis has completed over 100 diverse projects across industries with a team of 50+ certified software developers. As a Microsoft Gold Partner, Prioxis is renowned for its market...
-
Associate Software Engineer
2 weeks ago
Ahmedabad, Gujarat, India E2logy Software Solutions Private Limited Full time ₹ 5,00,000 - ₹ 10,00,000 per yearWe are seeking talented and motivated PHP Engineers at multiple levels—Associate Software Engineer—to join our growing team in developing and maintaining dynamic web applications. Candidates with additional knowledge of Python will be given preference. The ideal candidates should be passionate about clean code, open to learning, and adaptable to evolving...
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India Rgts Software Full time ₹ 15,00,000 - ₹ 28,00,000 per yearKey Responsibilities:Make outbound and receive inbound callsProvide product informationResolve customer issues promptlyMaintain high professionalismFollow up with leads and maintain records