Technical Support Engineer
4 days ago
Job description /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} URGENT HIRING for Technical Support Engineer Email ID: rahulk.kanojia@white-force.in Contact : 9300955707 Location- Hyderabad 3 to 5 years in Technical Support or a related field. We are seeking an experienced Technical Support Engineer to join our Hyderabad team. In this role, you will leverage your expertise in scripting, troubleshooting, and cloud technologies to manage and resolve complex customer issues on the ServiceNow platform. You will play a pivotal role in delivering exceptional support, driving process improvements, and enhancing customer satisfaction. Primary Skills 1. Programming/Scripting: Proficiency in one or more scripting languages: o JavaScript o Python o Perl o Unix Shell o Windows Shell 2. Networking: Advanced knowledge of: o TCP/IP, HTTP, SSH protocols o Firewalls, load balancers, and port configurations 3. Operating Systems: Expertise in: o Linux/Unix o Microsoft Server 4. Object-Oriented Programming: Strong understanding, with Java preferred. 5. Troubleshooting: Hands-on experience in diagnosing and resolving performance issues using tools like heap dumps and thread stacks. Secondary Skills 1. Database Systems: o Proficiency in RDBMS like MySQL and Oracle. 2. Cloud and Virtualization: o Familiarity with VMware, AWS, Azure, and Event Management Systems. 3. Web Applications Stack: Comprehensive understanding of web application components. 4. Framework Knowledge: Familiarity with ITSM or ITIL frameworks. Key Responsibilities • Serve as a Customer Advocate, providing expert support for Service Now users and administrators. • Troubleshoot and resolve complex technical issues while ensuring root cause analysis. • Automate repetitive tasks using scripts and develop solutions for faster troubleshooting. • Maintain technical expertise in assigned product areas to offer effective support. • Share knowledge through mentoring, training, and documentation initiatives. • Suggest and implement process and product improvements. • Manage customer expectations effectively, ensuring high satisfaction levels. • Collaborate with global teams and contribute to strategic initiatives. • Create and maintain detailed knowledge base materials to empower customers. Qualifications • Experience: 5+ years in Technical Support or a related field. • Technical Expertise: Proven skills in scripting, networking, and operating systems. • Communication: Exceptional verbal and written communication skills. • Customer Service: Strong focus on quality and commitment to customer satisfaction. • Teamwork: Ability to thrive in a collaborative environment. Location : Hyderabad Interested candidates can call, mail or whatsapp over given email id or number- rahulk.kanojia@white-force.in Contact : 9300955707
-
Technical Support Engineer
4 weeks ago
Hyderabad, India Kamalveer Systems Full timeCompany Description Kamalveer Systems has been a service provider for notebook desktop and workstation based in Hyderabad, Telangana. We pride ourselves on delivering reliable and efficient technology services to our clients. Our team of experts ensures high-quality support and solutions for a wide range of technical needs, making Kamalveer Systems a trusted...
-
Technical Support Engineer
2 weeks ago
Hyderabad, Telangana, India Kamalveer Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionKamalveer Systems has been a service provider for notebook desktop and workstationbased in Hyderabad, Telangana. We pride ourselves on delivering reliable and efficient technology services to our clients. Our team of experts ensures high-quality support and solutions for a wide range of technical needs, making Kamalveer Systems a trusted...
-
Network support engineer
4 weeks ago
Hyderabad, India TRDFIN Support Services Pvt Ltd Full timeWe are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure. Work Details: • Shifts: Rotational (5 Days Working) • Notice Period: Immediate to 15 Days •...
-
Technical Support Engineer
2 weeks ago
Hyderabad, Telangana, India PamGro - Employer of Record Full time € 2,08,000 - € 2,86,000 per yearWe're Hiring (Contract Role) Role: Technical Support Engineer (SaaS) Location: Netherlands (Remote) Experience: 2–4 years Pay Range: €40–€55/hr Duration: 9 monthsA fast-growing SaaS company is seeking a Technical Support Engineer to provide top-notch technical assistance, troubleshoot issues, and ensure customer satisfaction across global...
-
Network Support Engineer
4 weeks ago
Hyderabad, India TRDFIN Support Services Pvt Ltd Full timeWe are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details:• Shifts: Rotational (5 Days Working)• Notice Period: Immediate to 15 Days•...
-
Technical Support Engineer
4 weeks ago
Hyderabad, India ServiceNow Full timeTechnical Support Engineer - Automation In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support...
-
Technical Support Engineer
2 days ago
Hyderabad, Telangana, India Mobius by Gaian Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionWe are seeking a proactive and skilled Technical Support Engineer with experience in Linux systems, cloud platforms, and integration tools like SnapLogic. The ideal candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of IT services for our Responsibilities :Provide technical support and troubleshooting...
-
Technical Support Engineer
4 weeks ago
Hyderabad, India Ztek Consulting Full timeRole: Technical Support Engineer. Location: HYD – Onsite (in-person interview) Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform....
-
Technical Support Engineer
2 days ago
Hyderabad, Telangana, India Mobius by Gaian Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Description : We are seeking a proactive and skilled Technical Support Engineer with experience in Linux systems, cloud platforms, and integration tools like SnapLogic. The ideal candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of IT services for our clients. Key Responsibilities : - Provide...
-
Technical Support Engineer
4 weeks ago
Hyderabad, India 10decoders Full timeSkill: TSE - ATOM Yrs: 2+ Yrs Work Location: Hyderabad – Work from Office (5 days a week) / Shift Timing: 8:00 AM to 5:00 PM / 1:00 PM to 10:00 PM Job Description: ATOM -TSE What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected...
