Customer Service Executive-Reputed Logistic Industry-Bangalore, Karnataka, India-5 LPA

17 hours ago


Bengaluru, Karnataka, India Seven Consultancy Full time

JOB DETAILS

Liaise with the sales team in order to understand customers' needs and expectations & deliver smooth shipping experience;
Liaise with vendors i.e shipping line, agents, CHA etc to ensure timely service delivery to customer;

Manage documentation , special requests & coordination with supply partners. 

One point contact for all account related escalations;

Ensure customer quotations are available, new enquiries are attended & all price procurement is done properly;

Document, investigate and resolve customer concerns in a timely fashion;

Ensure all invoices are billed & outstanding reminders are made to customer in timely fashion.

Ensure that the system is updated with all shipment related updates and guide the customer to check the status online.

Follow policies, procedures, standards, and ensure compliance with transport regulations;

Review work Instructions periodically and update as required to reflect changes and ensure compliances;

Other duties as may be assigned from time to time by the Company.
FUNCTIONAL AREA
Logistic Industry Recruitment Agency in Bangalore, Logistic Industry Placement Agency in Bangalore, Best Logistic Recruitment Agency in Bangalore, Top Logistic Recruitment Agency in Bangalore, Customer service executive, Customer service executive jobs in Bangalore, Customer service executive jobs in Karnataka, Customer service executive jobs in India, Customer service executive jobs in Maharashtra, Customer care executive jobs in Bangalore, Customer care executive jobs in Karnataka, Customer care executive jobs in India, Customer care executive jobs in Maharashtra, Telecalling, Telecalling jobs in Bnagalore, Telecalling jobs in Karnataka, Telecalling jobs in Maharashtra
Apply Now

  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1.Checking Expiry stock, damaged stock and intimating details to the Management.2.Coordinating with Customers as per the requirements.3.Preparing Purchase Orders, Delivery challan etc.4.Verify the physical stocks v/s System inventory.5.Maintain monthly stock statement.6.Coordinating all Logistic activities with concerned Departments.FUNCTIONAL...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS Experience in similar capacity in reefer shipping, Container Liner Shipping / Freight Forwarding and a proven track record in dealing with Shippers/Intermediaries and leading corporates.You will be prospecting & targeting leads who are registered with our platform & orboad good accounts.You will be building reefer market in maharashtra ( Mumbai,...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones2)Contact potential clients and create rapport by networking, cold calling, using referrals etc3)Appraise the wishes and demands of business or individual customers and sell the suitable protection plans4)Collect information from clients...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Contact potential or existing customers to inform them about a product or service using scripts2)Answer questions about products or the company3)Ask questions to understand customer requirements and close sales4)Direct prospects to the field sales team when needed5)Enter and update customer information in the database6)Take and process orders...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Resolution of customer queries/complaints2)Customer service to ensure walk in customers issues3)Branch Merchandising4)Review Daily Accounts Opened, report and update SS cards with account number.5)Lobby Management6)Monitoring all Dummy accounts7)Branch administration8)Generate business, cross sell and monitor cross sales of Personal...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT.5)Calling the customer to collect data6)Manage customer...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1) Service engineers have to repair and service all the equipment 2) Perform on-site troubleshooting, service and repairs3) Provide high level technical support to external customers at their location4) Provide on-site training to the customers5) Provide excellent customer service, listening carefully to customer concerns and addressing issues...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Launching new products in the market2)Sales Achievement3)Customer Support and Customer Service4)Pharma Product Promotion5)Market Feedback about the product6)Company Representation7)Record Keeping and Reporting FUNCTIONAL AREA medical representative, MR, MR executive, medical sales, medical marketing, pharma sales, pharma marketing, medical...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Develop a growth strategy focused both on financial gain and customer satisfaction2)Conduct research to identify new markets and customer needs3)Arrange business meetings with prospective clients4)Promote the company's products/services addressing or predicting clients' objectives5)Prepare sales contracts ensuring adherence to law-established...


  • Bengaluru, Karnataka, India Seven Consultancy Full time

    JOB DETAILS 1)Preparation and oversight of the operational budget.2)Development of strategies and procedures that increase efficiency and maximize profits.3)Oversight of day-to-day operations.4)Creation of sales or production goals, often in cooperation with other executives and the chief executive officer.5)Identification of issues that may affect sales,...