Customer Care Executive Fresher
7 days ago
job summary:the customer service executive (cse) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. the role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.key responsibilities:customer interaction & supporthandle inbound and outbound customer calls, chats, and emails.respond to customer queries regarding products, services, billing, and policies.provide accurate information and ensure a positive customer experience.complaint handling & resolutionrecord and resolve customer complaints promptly.escalate complex issues to senior staff or concerned departments when necessary.follow up with customers to ensure problems are resolved to satisfaction.order & service managementprocess orders, returns, exchanges, and cancellations efficiently.maintain accurate records of transactions and customer details.coordinate with logistics or operations teams for timely delivery and support.documentation & reportingmaintain customer service logs, feedback, and daily activity reports.update crm (customer relationship management) systems with all interactions.analyze common customer issues and suggest improvements to processes.team collaborationwork closely with sales, marketing, technical, and accounts teams.share insights and customer feedback for service or product enhancement.customer retentionbuild long-term relationships with customers through professional engagement.promote loyalty programs, upselling, or cross-selling where appropriate.required skills & competencies:excellent verbal and written communication skills.strong problem-solving and conflict-resolution abilities.ability to work under pressure and manage multiple tasks.good listening and interpersonal skills.basic computer literacy proficiency in ms office, crm tools, and email systems.attention to detail and ability to maintain confidentiality.professional, polite, and customer-oriented behavior.qualifications:minimum education: 12th pass / graduate in any discipline.preferred experience: 13 years in customer service, call center, or client support role.knowledge of crm software or call-handling systems is an advantage.work environment:office-based, call center, or hybrid setup.rotational shifts may include weekends or holidays (as per company policy).fast-paced and target-driven environment.Experience0 - 6 YearsNo. of Openings114Education12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master DegreeRoleCustomer Service ExecutiveIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationMumbai
-
Customer Care Executive
6 days ago
Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...
-
Customer Care Executive
4 days ago
Fraser Road Area, Patna, Bihar, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** FRESHER Considered(Both males and females) Shift - Morning(7am to 4pm) for girls Evening - 1.30pm to 10.30pm for boys **Roles and Responsibilities...
-
Customer Care Executive
6 days ago
Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 9k to 12k Shift Timing Day - 9am to 6pm for girls Evening - 1.30pm to...
-
Customer Care Executive
1 week ago
Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 8k to 12k Shift - Morning(7am to 4pm)for girls Evening - 1.30pm to...
-
Customer Care Executive
1 week ago
Patna, Bihar, India Panchmukhi air and train ambulance pvt ltd. Full time**Position: Business Development Executive/Telecalling Executive** **Experience - Freshers with good English communication** **Location: Patna** **Company Overview**: Panchmukhi Air and Train Ambulance Service Pvt Ltd is a leading provider of emergency medical transportation services across India. We specialize in air and train ambulance services, offering...
-
Customer Care Executive Fresher
2 weeks ago
Patna, India Indo Job Solutions Full timejob summary:the customer service executive (cse) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. the role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.key...
-
Customer Care Executive
6 days ago
Patna, Bihar, India Travellia solutions private limited Full timeJob Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...
-
Female Customer Care Exeutive
1 week ago
Patna City, Patna, Bihar, India Prakir TheFinAcademy Pvt. Ltd. Full time**Job Title**:Customer Care Executive** **Salary**: ₹5000 - ₹10000 + Incentives + Performance Bonus + Commission Pay **Timings**: 9 AM to 6 PM **Location**:Belwarganj, Gulzarbagh, Sadikpur, Patna, Bihar - 800007 **Contact Number**-8887422792 **Responsibilities**: - Handle student inquiries and explain admission process clearly. - Guide students...
-
Customer Care Executive
4 days ago
Kadamkuan, Patna, Bihar, India Adhivaha Private limited Full time**Job Title: Customer Care Executive** **Company**:Life Line Safety & Security** **Location**:Kadamkuan, Patna, Bihar** **Salary: Rs. 12,000 per month + Incentives** **About Company**:Life Line Safety & Security Company is a leading provider of comprehensive safety and security solutions. With a commitment to excellence and innovation, we specialize in...
-
Customer Care Executive
7 days ago
Rajendra Nagar, Patna, Bihar, India Travellia solutions private limited Full time ₹ 12,000 - ₹ 1,50,000 per yearJob Title: Customer Care Executive(Part-Time)Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as aCustomer Care Executive. As a Customer Care Executive, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. You will serve as the primary point of contact for our...
