customer representative

1 month ago


Bilaspur Uttar Pradesh Hyderabad Uttar Pradesh, India Gunjan Mangal (Proprietor Of Power Solutions) Full time
Description

We are looking for a talented and enthusiastic Customer Representative to join our growing team. The successful candidate will be responsible for providing excellent customer service to our clients, resolving any issues they may have and ensuring their satisfaction with our products and services. This is an entry-level position with growth opportunities within the company.

Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Provide accurate and timely information about our products and services
  • Resolve customer complaints and issues in a timely and efficient manner
  • Escalate complex issues to senior representatives or managers as needed
  • Maintain accurate records of customer interactions and transactions
  • Stay up-to-date with product knowledge and company policies
  • Meet and exceed performance goals and targets

Skills and Qualifications
  • Bachelor's degree in any field
  • 0-4 years of experience in customer service or related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Strong problem-solving skills
  • Proficient in MS Office and CRM software
  • Fluent in English and Hindi

More information- Call HR Pravin -9783513202



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