Technical Support Lead
2 months ago
About ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions designed to enhance digital learning and collaboration. Role Overview Primary technical liaison between ViewSonic, EdSync vendor, and customers. Focus on vendor coordination, technical support, and system performance optimization. Key Responsibilities: Vendor Coordination Main technical point of contact with EdSync vendor Technical requirements communication and negotiation Issue resolution management Oversight of updates and new features implementation Technical Support and Troubleshooting High-level technical support provision for critical issues Problem resolution coordination with vendor and internal IT teams L1 escalation point of contact within ViewSonic Customer satisfaction ensurance through prompt and effective issue resolution Pre-sales and Post-sales Technical Expertise Technical feature demonstrations and architecture explanations to potential clients Ongoing technical guidance and support for existing customers EdSync system capabilities and limitations articulation to sales team and customers Performance Monitoring and Reporting Technical KPI establishment and tracking Regular system performance monitoring and analysis Performance improvement recommendations based on data analysis Technical Documentation Management Comprehensive technical documentation creation and maintenance Knowledge base development for internal teams and customers Qualifications Bachelor’s degree in computer science or related field 5+ years in technical roles, ERP or education technology experience preferred Strong vendor management and customer support skills Excellent problem-solving and communication abilities In-depth ERP architecture and system integration knowledge This role is crucial for EdSync's successful implementation, ongoing support, and continuous improvement.
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india Senior Technical Lead Full timeExp : 10- 15 Yearssign and implement software systems using the latest Microsoft technologies, ensuring compliance with architectural standards and best practices.𠈮xpertise in architecting, designing, developing applications, and managing continuous integration and delivery (CI/CD) pipelines using Azure DevOps or GitHub Actions.•Good understanding of...
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Senior Technical Lead
3 weeks ago
India Senior Technical Lead Full timeExp : 10- 15 Years sign and implement software systems using the latest Microsoft technologies, ensuring compliance with architectural standards and best practices. xpertise in architecting, designing, developing applications, and managing continuous integration and delivery (CI/CD) pipelines using Azure DevOps or GitHub Actions. •Good understanding of...
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Senior Technical Lead
3 weeks ago
India Senior Technical Lead Full timeExp : 10- 15 Yearssign and implement software systems using the latest Microsoft technologies, ensuring compliance with architectural standards and best practices.𠈮xpertise in architecting, designing, developing applications, and managing continuous integration and delivery (CI/CD) pipelines using Azure DevOps or GitHub Actions.•Good understanding of...
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Senior Technical Lead
2 weeks ago
India Senior Technical Lead Full timeExp : 10- 15 Years sign and implement software systems using the latest Microsoft technologies, ensuring compliance with architectural standards and best practices.
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Technical Support Lead
2 months ago
india ViewSonic Full timeAbout ViewSonic: ViewSonic is a leading global provider of visual solutions dealing with Monitors, Projectors and Interactive Flat panels. Our high-quality products and solutions help businesses, educational institutions, and corporate customers. Our innovative products include the myViewBoard suite, ClassSwift, TeamOne, Manager, and other software solutions...
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Senior SAP Technical Lead
1 month ago
Anywhere in India/Multiple Locations SGS Technical Services Pvt. Ltd Full timeJob Title : SAP Technical LeadJob SummaryWe are seeking a senior SAP technical lead to join our team at SGS Technical Services Pvt. Ltd. The ideal candidate will have a strong background in SAP technical development, with a focus on ABAP and HANA.Key ResponsibilitiesManage and own all aspects of technical development and delivery, including feasibility...
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OneXtel | Technical Support Team Lead | india
2 weeks ago
india OneXtel Full timeDiversity Hiring Alert!!! Job Summary: We are seeking a skilled and proactive Technical Support Team Lead to join our Operationsteam. This individual will lead a team of Technical Support Engineers, ensuring highstandards of customer service and technical troubleshooting, specifically for voice and cloudtelephony systems. The ideal candidate should possess...
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OneXtel | Technical Support Team Lead | india
2 weeks ago
india OneXtel Full timeDiversity Hiring Alert!!! Job Summary: We are seeking a skilled and proactive Technical Support Team Lead to join our Operations team. This individual will lead a team of Technical Support Engineers, ensuring high standards of customer service and technical troubleshooting, specifically for voice and cloud telephony systems. The ideal candidate should...
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Technical Support Team Lead
2 days ago
India Palo Alto Networks Full timeCompany OverviewPalo Alto Networks is a leading cybersecurity company that protects the digital way of life. We are committed to making our customers successful and providing exceptional customer support.Estimated Salary$120,000 - $180,000 per year, depending on location and experience.Job DescriptionWe are seeking an experienced Technical Support Team Lead...
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Cybersecurity Team Lead
1 day ago
India Palo Alto Networks Full timeJob OverviewWe are seeking an experienced Cybersecurity Team Lead to join our team at Palo Alto Networks. This is a critical role that requires strong technical expertise, leadership skills, and the ability to drive customer satisfaction.About UsPalo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect our digital...
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LEAD School | Manager
3 days ago
india LEAD School Full timeManager - Sales HRBPAbout us:LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an...
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Technical Team Lead
2 weeks ago
India hiring point solutions Full timeWe are seeking a highly skilled Technical Team Lead for our pharmaceutical support services team at Hiring Point Solutions in India.About the Role:As a Technical Team Lead, you will be responsible for leading a team of technical professionals to provide exceptional support services to our clients in the pharmaceutical industry.Responsibilities:Leverage your...
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ABC Technical Services | Electrical Designer
3 days ago
india ABC Technical Services Full timeCompany DescriptionABC Technical Services is a complete Engineering Consulting group capable of supporting US-based clients. The company offers individual Project-based support or customized remote Ongoing Engineering Support at a fraction of the cost. Our US sister company, Alan Barry Consultants, ensures high-quality services to meet client needs.Role...
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india Support Revolution Full timeSecurity System AdministratorWe have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally.About the role:Reporting...
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india Support Revolution Full timeSecurity System Administrator We have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally. About the role: ...
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LEAD School | Manager
4 days ago
india LEAD School Full timeManager - Sales HRBP About us: LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an...
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LEAD School | Manager
4 days ago
india LEAD School Full timeManager - Sales HRBP About us: LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an...
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india ABC Technical Services Full timeCompany Description ABC Technical Services is a complete Engineering Consulting group capable of supporting US-based clients. The company offers individual Project-based support or customized remote Ongoing Engineering Support at a fraction of the cost. Our US sister company, Alan Barry Consultants, ensures high-quality services to meet client needs. Role...
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india ABC Technical Services Full timeCompany Description ABC Technical Services is a complete Engineering Consulting group capable of supporting US-based clients. The company offers individual Project-based support or customized remote Ongoing Engineering Support at a fraction of the cost. Our US sister company, Alan Barry Consultants, ensures high-quality services to meet client needs. Role...
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Technical Lead
4 weeks ago
India Brainy Box Technologies FZCO Full timeCompany Description Brainy Box Technologies FZCO , Dubai United Arab Emirates Role Description This is a full-time remote role for a Technical Lead at Brainy Box Technologies FZCO. The Technical Lead will be responsible for leading the technical team, overseeing the design and implementation of technical solutions, conducting code reviews, and...