IT Analyst/Business Analyst

2 days ago


Bangalore, India ITCO Solutions, Inc. Full time

Job Title: Business Systems Analyst – Workday Expenses & Coupa Highly Required: Workday Expenses & Coupa Experience Department: Finance Systems / IT Applications Employment Type: Full-time We are seeking a highly motivated Business Systems Analyst (BSA) to support and optimize our Workday Expense and Coupa systems. The ideal candidate will be responsible for gathering and defining business requirements, managing system configurations, ensuring seamless integrations between Workday and Coupa, and delivering insightful reports and analytics to support decision-making. This is an on-site role in Bangalore, India , requiring strong collaboration with Finance, Procurement, and IT teams across global regions. Act as the primary liaison between Finance, Procurement, and IT for Workday Expense and Coupa-related initiatives. Gather, analyze, and document detailed business requirements for enhancements, new functionalities, and process improvements. Configure and maintain Workday Expense and Coupa modules, ensuring system alignment with business needs. Develop and maintain reports and dashboards in Workday and Coupa to provide actionable insights to stakeholders. Support end-to-end testing for system changes, enhancements, and integrations. Collaborate with global teams to ensure process consistency and compliance with corporate policies. Troubleshoot and resolve system issues, coordinating with Workday and Coupa support teams as needed. Manage user roles, permissions, and data governance within both systems. Provide training and documentation for business users and support teams. Assist in month-end and quarter-end close activities by ensuring data accuracy and timely reporting. Bachelor’s degree in Information Systems, Computer Science, Finance, or related field. ~3–6 years of experience as a Business Systems Analyst or similar role with a focus on Workday Expenses and/or Coupa . ~ Strong understanding of expense management, procurement workflows, and P2P processes. ~ Proven experience in requirements gathering, process documentation, and stakeholder management. ~ Proficiency in Workday Reporting (Advanced, Composite, and Matrix reports) and Coupa Analytics . ~ Experience with Workday integrations (EIB, Core Connectors, or Studio). Exposure to other financial systems (e.g., Oracle, SAP, NetSuite). Knowledge of SOX compliance and internal controls in expense and procurement systems. Workday or Coupa certifications a plus.



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