Client services representative

1 week ago


Gurgaon, India NIIT Full time

NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web based training localized to more than 25 languages. NIIT is a global service provider. We have presence in more than 40 countries. Link for our website: NIIT is hiring for AM_Client Services role. (Client Executive) Experience : 4 to 6 yrs only Skills : Client servicing, training administration, handling escalations, excellent communications, international process exposure, good in Excel & Power Point. Shift : Must be comfortable with rotational shift including night/early morning shifts Location : Gurgaon sector 34. Both side transportation facility for hiring zone areas. Interested ones, please share your cv at A AMCS is the single point of contact for interacting with customer stakeholder/ manager for a defined region/ program. He/She would be responsible for coordinating and scheduling arrangements for delivery of training programs, events and workshops, including all logistical support. He/She is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. Responsibilities : · The resource will work in coordination with NIIT Client Executives and business focal points. · Regular engagement with Business Units & key stakeholders to drive continuous improvements and ensure smooth launch of new learning events in their respective portfolios. · High familiarity and a global view of the portfolio will enable the resource to identify opportunities for continuous improvements. Also, deeper engagement with business stakeholders will enable them to initiate optimization projects. · Resource will be responsible for addressing all feedback received for managed events, conduct root cause analysis and share the immediate and long-term fixes with the business. · Resource will be responsible for setting-up regular reviews with the business focal points to share with them updates on their portfolios. · DRC will be responsible for ensuring that the Program Guides (PGs) and Operational Guidance Notes (OGNs) are always updated. · Will support regional Client Executives in managing the GO/NO-GO decisions for respective course items. Also, they will provide additional onsite support to operations teams on need basis. · Will be responsible for educating & guiding services requestors on value of using Learning services and on how to use the processes & systems. · Will help and guide the requestors on scheduling the session and also contribute to the annual forecasting activity to ensure planned courses are accurately projected and project is delivered on-time. NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.



  • Gurgaon, Haryana, India Tagglabs Experiential Private Limited Full time

    We are seeking a dedicated Client Service Representative to support our team in providing exceptional service to our clients. In this role, you will be responsible for addressing client inquiries, resolving issues promptly, and assisting in managing small projects.Key Responsibilities:Serve as the primary point of contact for clients, addressing inquiries...


  • Gurgaon, Haryana, India HSBC Full time

    Unlock New OpportunitiesAt HSBC, we're committed to providing exceptional service to our clients. As a Senior Client Service Representative, you'll play a key role in delivering a high level of customer satisfaction in the front office and teller areas.Key ResponsibilitiesImplementing TCF principles to ensure customer satisfaction and operational...


  • Gurgaon, Haryana, India GoodVibes Placement Services Full time

    Job Title: Customer Service RepresentativeAbout Us: GoodVibes Placement Services is a reputable recruitment & outsourcing firm based in Indore, providing exceptional service to clients since 2019.Job Overview: We are seeking a highly skilled Customer Service Representative to join our team in Gurgaon. The successful candidate will be responsible for...


  • Gurgaon, Haryana, India KK SERVICES Full time

    Key Responsibilities:Customer Interaction: Handle inbound and outbound calls to customers and clients, identifying their needs and providing solutions.Issue Resolution: Resolve customer issues and concerns in a timely and professional manner.Sales and Upselling: Upsell other products and services to customers, ensuring a seamless customer experience.Record...


  • Gurgaon, Haryana, India TAC Services LLC Full time

    We are seeking a Customer Service Representative to join our team at TAC Services LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various domestic and international processes.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced...


  • Gurgaon, Haryana, India Enlisting Full time

    Company OverviewWe are Enlisting HR Services, a leading staffing and recruiting agency based in New Delhi, India.Job OverviewThis is an exciting opportunity for a Junior Tele-counselor to join our team on a full-time basis. The ideal candidate will have 1-3 years of experience in outbound calling and possess strong time management abilities.Responsibilities...


  • Gurgaon, Haryana, India Muds Management Private Limited Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Muds Management Private Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    We are seeking a skilled CCustomer Service Executive to join our team at Pranam Recruiters.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving issues, and providing solutions to clients in the US market.Key responsibilities include Providing top-notch customer service, resolving...


  • Gurgaon, India NIIT Full time

    NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...


  • Gurgaon, India NIIT Full time

    NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...


  • Gurgaon, Haryana, India Aneja's Training & Placement Services Full time

    Customer Care Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Aneja’s Training & Placement Services. As a key member of our customer care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Gurgaon, Haryana, India Tagglabs Experiential Private Limited Full time

    About UsAt Tagglabs Experiential Private Limited, we are committed to delivering exceptional client experiences. Our team is dedicated to providing top-notch service and support.


  • Gurgaon, India NIIT Full time

    NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Pranam Recruiters. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their queries, and resolving their issues in a timely and...


  • Gurgaon, India NetRTech Solutions LLP Full time

    Company Description Net RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...


  • Gurgaon, India NetRTech Solutions LLP Full time

    Company DescriptionNet RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service Representative. The...


  • gurgaon, India NetRTech Solutions LLP Full time

    Company DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service Representative. The...


  • Gurgaon, Haryana, India Enlisting Full time

    Customer Service RepresentativeEnlisting is a dynamic staffing & recruiting company that accelerates business potential with innovative HR solutions. We are currently seeking a highly motivated Customer Service Representative to join our team.This role involves making outbound calls to potential clients, listening actively to their needs, and providing...


  • Gurgaon, Haryana, India T&N Business Services Pvt. Ltd Full time

    Company OverviewT&N Business Services Pvt. Ltd is a leading consulting, services, and business process outsourcing organization. Our mission is to help businesses increase their capacity, enhance their effectiveness, and grow to their full potential. We achieve this by providing flexible business practices that enable our clients to operate more efficiently...


  • Gurgaon, Haryana, India Amplifon Full time

    Customer Service RepresentativeAmplifon is seeking a skilled Customer Service Representative to join our team in Gurgaon, Haryana, India.Job Summary:Provide exceptional customer service to clients through outbound and inbound calls.Ensure client retention and satisfaction by resolving issues and meeting client needs.Collaborate with the clinical and field...