Client Service Representative
3 weeks ago
We are seeking a dedicated Client Service Representative to support our team in providing exceptional service to our clients. In this role, you will be responsible for addressing client inquiries, resolving issues promptly, and assisting in managing small projects.
Key Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.
- Assist in managing small projects, including tracking progress and coordinating with internal teams.
- Gather and document client requirements, ensuring clear communication with relevant stakeholders.
- Prepare and maintain reports, presentations, and other documentation using Excel and PowerPoint.
- Provide support to the team in various administrative tasks as needed.
Requirements:
- Excellent verbal and written communication skills.
- Basic technical knowledge and the ability to learn new tools quickly.
- Proficiency in Microsoft Excel and PowerPoint.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently under deadlines.
We are looking for a proactive, client-focused individual who is eager to contribute to our team. This is a work-from-office role, and we would love to hear from you if you have a passion for client service and basic project management.
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