Client Service Representative

3 weeks ago


Gurgaon, Haryana, India Pranam Recruiters Full time

We are seeking a skilled CCustomer Service Executive to join our team at Pranam Recruiters.



As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving issues, and providing solutions to clients in the US market.



Key responsibilities include




  • Providing top-notch customer service, resolving customer complaints, and offering tailored solutions to meet their needs.
  • Collaborating with internal teams to identify and address customer pain points, improving overall customer satisfaction.
  • Working closely with clients to understand their business needs and develop strategies to meet their expectations.
  • Maintaining accurate records of customer interactions, providing regular updates, and ensuring seamless communication.
  • Identifying opportunities to upsell and cross-sell products or services, driving revenue growth and customer loyalty.


To succeed in this role, you will need to possess excellent communication, negotiation, and problem-solving skills, as well as the ability to work in a fast-paced environment with multiple priorities.



In return, you will receive a competitive salary, comprehensive training, and opportunities for career growth and development.



If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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