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India Delivery Head

2 weeks ago


Noida, India ScaleHealthTech Full time
ScaleHealthTech is “The strategic and trusted Partner” for some of the most reputed healthcare organization in the Digital Transformation journey. Digital as a core strategy enabler and accelerator, we help healthcare stakeholders across the value chain deliver on their business transformation goals in a sustainable manner. ScaleHealthTech is a CHIME Foundation Partner besides member of HIMSS GA & DV Chapters.
Headquartered in Atlanta, GA, with Center for Digital Health Innovation in Noida ( New Delhi), supplemented by our digital delivery centers in Bengaluru, Hyderabad and Lucknow, we are the transformation catalyst to leading health systems, healthcare non-profits, healthcare software companies and the health plans.

We are seeking an experienced, dynamic, highly motivated India delivery head who can scale operations, inspire teams, and influence C-level executives in the US Healthcare. Passion for innovation in healthcare IT focusing, AI/ML, patient engagement, interoperability, enterprise business applications such as Workday, Salesforce , Service Now and cloud-native architectures.

Experience:
~15+ years in IT services Industry, with at least 10+ years in the US healthcare delivery leadership roles managing offshore/onshore healthcare engagements.
~ Proven track record of leading, delivering $10- 100 M delivery portfolios and scaling global delivery centers for a company of repute.
~ Demonstrated success in delivering multiple healthcare software products & programs (EHR, interoperability, HCM/ERP, population health, payer analytics, digital front door solutions).
~ Prior experience in US onsite short or long term preferred.

Healthcare ecosystem: provider workflows, payer systems, population health, revenue cycle, claims, and regulatory landscape, consumer experience/ digital front door, U.S. healthcare reporting (HEDIS, CMS quality metrics)
Should have build, managed and delivered multiple healthcare software projects and products focusing US based Health Systems, Health Plans, Healthcare ISV’s.
TEFCA, CMS 9115-F/0057-F rules, HL7 v2/v3, FHIR, CDA, ONC mandates, healthcare data unification across EHR, labs, claims, and SDOH.
Regulatory/Compliance: Leadership & Delivery:
Should have proven experience in leading, managing distributed engineering teams across India and U.S with a mix of developers, architects, project managers, QA, DevOps, HL7/FHIR specialists, and data scientists.
Boardroom presence: experience working with health systems CIOs, CDOs, CMIOs, CNIOs, and senior payer/provider executives.

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Preferred: MBA with specialization in Technology/Operations.
Certifications: PMP, SAFe/Agile, ITIL, HL7/FHIR, HITRUST, or Epic/Cerner certifications.

Delivery and Execution:
Own end-to-end delivery of healthcare products and projects, including patient-centric apps, population health solutions, care management platforms, payer analytics, and ERP/HCM modernizations (Oracle, Workday, Salesforce, Infor – IT Professional Services) .
Establish delivery processes (Agile, scaled Agile, DevOps) tuned for healthcare regulatory and patient-safety environments .
Drive on-time, compliant delivery with measurable outcomes , backlog reduction, cost efficiency, faster go-lives

Talent & Team Development
Hire, build and scale multi-disciplinary teams with skills in engineering, Workday, Oracle HCM, SalesForce, Next JS, Cloud Architect, HL7/FHIR interface development, healthcare data engineering, QA/validation under HIPAA/FDA guidelines, cloud/AI/ML in healthcare .
Foster training, certifications, and partnerships to ensure teams are ahead of U.Mentor leaders who can run pods for Cerner support, HL7/FHIR integration, Workday/ERP, offshore analytics and 24×7 monitoring .

Act as senior single point of delivery leader contact for the U.S. based CIOs, CDO’s, CMIOs, CNIOs, and payer technology executives , ensuring projects align to business, clinical, and compliance needs.
Support business development by shaping solutions, RFP responses, and offshore cost models with quantifiable impact.
Compliance & Security Oversight
Ensure all delivery adheres to HIPAA, HITECH, HITRUST, SOC2, GDPR and other regional regulatory requirements.
Maintain data security best practices in offshore environments handling PHI/PII , balancing cost savings with trust and compliance.
Financial & Operational Leadership
Own P&L, budgets, utilization, and efficiency metrics of offshore operations.
Continuously optimize cost structures via automation, process improvements, and leveraging offshore talent pools .
Report delivery KPIs (quality, velocity, SLA adherence) to global leadership and clients.

Be a ScaleHealthTech thought leader, promote our delivery capability, innovation across broad spectrum of digital health
Partner with product and architecture teams to ensure solutions are scalable, interoperable, cloud-native , and aligned with emerging U.Represent ScaleHealthTech in the CHIME/HIMSS/ViVE/ HL7/ events , workgroup forums , strengthening credibility with clients and talent.