Infojini Inc | Information Technology Infrastructure Specialist

6 days ago


delhi, India Infojini Inc Full time
Job Description
Experience: 5 Years
Job Responsibility:
 5 Years’ experience in troubleshooting in desktops, laptops, printers, local
networking devices and Installing new software and update each of them.
 Configure and install local network printers also coordinate with vendors if
required.
 Configuration and deployment of new desktop and laptop systems.
 Work with hiring managers to set up new workstations in a timely manner
 Conduct remote desktop troubleshoots to end-users along with documentation
ticket maintenance with SLA.
 Provide new hardware/software for users as approved, assist in asset tag control
and inventory management.
 To support daily technical support activities for desktop, data, and server
management.
 Customize desktop applications to meet user needs.
 Follow up with clients to ensure their systems are functional.
 Experience with firewalls, Internet VPNs remote implementation, troubleshooting,
and problem resolution.
 Installation, configuration and troubleshooting of Operating system, all types of
applications, drivers, and necessary updates.
 Addressing user tickets regarding hardware, software, and networking issues
and resolve issues within given SLA

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