Training & Implementation Consultant (software)
1 week ago
Act as the primary point of contact for the business users and work towards implementation & support.
Troubleshoot customer issues and collaborate with support and development teams to resolve
Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs
Import customer data
Configure integrations with 3rd party products Jira, Azure DevOps, etc
Minimum 4 to 6 years of work experience in a fast-paced environment.
Ability to manage multiple business units/ leads and deliverables at any given time through effective time management and planning
Someone eager to grow their IT skills in a fast-paced IT environment. A highly motivated and self-guided individual who can receive a task and see it through with minimal supervision
Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself on strong communication, relationship-building, and facilitation skills.
Candidates should hold a bachelor's degree (B.E/ B.Tech ) in Computer Science, Information Technology, or a relevant field.
Knowledge or experience in SAFe (Scaled Agile Framework) will have an added advantage.
Should have good hands-on experience in Java Script, JSON and API.
Training program covering theoretical and practical aspects to start quickly and support the customer.
Mentorship from seasoned professionals in the field.
Professional growth and development opportunities.
Competitive compensation and benefits package.
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