Implementation Consultant

2 weeks ago

Chennai, Tamil Nadu, India Cprime, Inc Full time

Implementation Consultant:

Implement Apptio Targetprocess instance and partner with business functions to gain user adoption

Should have good hands-on experience in Java Script, JSON and API.

Update and add new features and solutions of Apptio Targetprocess.

Collaborate with users and stakeholders to drive toward desired outcomes aligning with the continuous requirements.

Act as the primary point of contact for the business users and work towards implementation & support.

Manage the engagement with the leads to correctly structure, and deploy new features and solutions of Apptio.

Gather customer feedback and work with the Product Management team to recommend how to improve product usability

Troubleshoot customer issues and collaborate with support and development teams to resolve

Target Process:

Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs

Create custom Apptio Targetprocess views, reports, and dashboards

Configure Apptio Targetprocess process parameters and settings

Create custom Apptio Targetprocess automation rules and metrics for event-based customization

Import customer data

Configure integrations with 3rd party products Jira, Azure DevOps, etc

Qualifications and skills:

Minimum 4 to 6 years of work experience in a fast-paced environment.

Ability to manage multiple business units/ leads and deliverables at any given time through effective time management and planning

Strong work ethic and the ability to work with diverse teams across different time zones

Someone eager to grow their IT skills in a fast-paced IT environment. A highly motivated and self-guided individual who can receive a task and see it through with minimal supervision

Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself on strong communication, relationship-building, and facilitation skills.

Candidates should hold a bachelor's degree (B.E/B.Tech) in Computer Science, Information Technology, or a relevant field.

Knowledge or experience in SAFe (Scaled Agile Framework) will have an added advantage.

Should have good hands-on experience in Java Script, JSON and API.

Apptio Targetprocess knowledge/ certification an added advantage.

Training program covering theoretical and practical aspects to start quickly and support the customer.

Mentorship from seasoned professionals in the field.

Professional growth and development opportunities.

Access to the latest tools and technologies.

Supportive and inclusive work environment.

Competitive compensation and benefits package.

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