SERVICENOW ARCHITECT

3 hours ago

Kolkata, India Tata Consultancy Services Full time

Dear ProfessionalGreetings from TATA CONSULTANCY SERVICES LIMITEDThank you for exploring career opportunities with Asia's largest IT company.Exciting # Job Opportunities for # Experienced ProfessionalsTCS IS HIRING FOR SERVICENOW TECHNICAL ARCHITECTROLE: TECHNICAL LEAD/ARCHITECTDesired Experience Range: 8-15Mode of Interview: ONLINELocation: PAN INDIAJOB DESCRIPTIONMust-Have:- Experience as a Senior Technical Lead / Architect.- Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.- Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow.- Experience in ServiceNow custom application design and development.- Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.- Experience on ITSM migration / consolidations.- Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations.- Mentor and share technical knowledge/guidance to team.- Design technical solutions based on customer requirements and convert to functional requirements.- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.- Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.Good to Have:- Evaluate the tool stability and performance and provide recommendations.- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).- Review, and do proactive analyze and resolve application issues as needed.- Define and document best practices and strategies regarding application deployment and infrastructure maintenance.- Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc..).- TOGAF or any equivalent certification preferred.

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