Customer Success Specialist
1 day ago
Customer Success Specialist – Bangalore, IndiaLocation: Bangalore (On-site; no WFH/hybrid option)Employment Type: Full-timeIndustry: SaaS | EdTech | Higher Education Quality AssuranceReports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India’s most advanced accreditation intelligence platform. We help universities and colleges simplify and excel in NAAC, NBA, NIRF, and AACSB accreditations through smart, data-driven tools.Our clients include premier institutions like IIMs, NMIMS, DY Patil, and more. Backed by experienced investors and academic leaders, Studium is revolutionizing quality assurance in education.Learn more: OverviewWe are looking for a Customer Success Specialist (Bangalore) to manage client relationships and support new business development.- 70% Customer Success | 30% Business Growth- You’ll be Studium’s key representative in Bangalore, working directly with top colleges and universities.This role is ideal for someone who is proactive, people-driven, and excited about shaping the future of higher education.Key Responsibilities Customer Success- Act as the primary contact for all active clients in Bangalore- Conduct regular college visits to support adoption and implementation of Studium tools- Help institutions interpret accreditation insights and use our apps (e.g., NIRF Analysis, Alumni Tracking, Smart OBE)- Train faculty and administrators on product usage- Ensure client satisfaction, timely resolution, and strategic follow-upBusiness Development- Support outreach to new institutions in the region- Participate in early-stage meetings, demos, and presentations- Represent Studium at academic events and networking forumsDomain Enablement- Understand accreditation frameworks (NAAC, NBA, NIRF, AACSB)- Position Studium as a trusted domain expert, not just a software provider- Share client feedback with internal teams for product improvementsCoordination & Training- Report regional activities and insights to HQ- Attend one-time training and onboarding at Studium HQ in Pune- Role is fully based in Bangalore with client-site travel as requiredIdeal Candidate Profile- Master’s degree preferred (Education, Management, Policy, or related areas)- Excellent communication and interpersonal skills- Street-smart, proactive, and quick learner- Experience in client management, EdTech, SaaS, or higher education is a plus- Must be based in Bangalore and willing to travel frequently within the regionWhat We Offer- A mission-driven role at the forefront of higher education transformation- Opportunity to work with top-tier institutions and leaders- Comprehensive onboarding and domain training at Pune HQ- Exposure to product, strategy, and data teams in a fast-growing startupInterested? Apply now and be part of our mission to make quality assurance simple, structured, and data-driven.
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Customer Success Specialist
18 hours ago
Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, India Location: Bangalore (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform. We help...
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Customer Success Specialist
7 days ago
Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, India 📍 Location: Bangalore (On-site; no WFH/hybrid option) 💼 Employment Type: Full-time 🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance 📊 Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...
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Customer success specialist
5 days ago
Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, India???? Location: Bangalore (On-site; no WFH/hybrid option)???? Employment Type: Full-time???? Industry: Saa S | Ed Tech | Higher Education Quality Assurance???? Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...
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Customer Success Specialist
5 days ago
Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, IndiaLocation: Bangalore (On-site; no WFH/hybrid option)Employment Type: Full-timeIndustry: SaaS | EdTech | Higher Education Quality AssuranceReports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India’s most advanced accreditation intelligence platform. We help universities and...
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Customer Success Specialist
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Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, IndiaLocation: Bangalore (On-site; no WFH/hybrid option)Employment Type: Full-timeIndustry: SaaS | EdTech | Higher Education Quality AssuranceReports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India’s most advanced accreditation intelligence platform. We help universities and...
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Customer Success Specialist
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Bengaluru, Karnataka, India Diligent Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition Overview: The Customer Success Specialist will play an instrumental role in supporting Customer Success functions by providing strong administrative and implementation support to our team and clients. Our team are highly focused on achieving goals, providing excellent customer service and delivering results, we're passionate about growing...
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Customer Success Specialist, Advertising
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Customer Success Specialist
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Bengaluru, Karnataka, India WorkSpan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob SummaryWe're looking for a proactive and empathetic Customer Success Specialist to join our team and ensure our clients achieve maximum value from our products and services. You'll be the trusted advisor and advocate for our customers, helping them succeed while driving retention and growth.Key ResponsibilitiesBuild strong relationships with customers...
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Customer Success Specialist
7 days ago
Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...
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Customer Success Specialist
6 days ago
Bengaluru, India Studium Full timeCustomer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...
