Order Management and Billing

1 week ago

Bengaluru, Karnataka, India NCR Voyix Full time

Job Title: Order Management & Billing Analyst II

Location: Bangalore

Language : Japanese (Mandatory)

Responsible for the following major activities:

  • Coordination of order processing and billing activities for Order Management contracts
  • Supervision and daily task management of Customer Advocate Team that oversees the following areas:
  • Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing
  • Maintaining of equipment database and processing, updating movements, additions and cancellations
  • Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system
  • Adhering to the procedures in compliance with NCR Voyix policies
  • Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results
  • Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices
  • Providing internal and external audit support as requested

Education: Bachelor's degree in finance, Accounting, Business Administration, or a related field.

Experience:

  • Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer)
  • Minimum of 1 years of experience in Order Management and Billing, preferably within a global or multinational company.
  • Basic Qualifications
  • Strong problem solving and customer service skills
  • Ability to communicate well with all involved parties on different level of the process
  • Dedication
  • Strong sense of accountability
  • High sense of urgency
  • Must possess a passion for delivering excellent service and problem solving

Preferred Qualifications

  • Outsourced exposure or experience preferred
  • Global/multi-Country experience strongly preferred
  • Analytical skills

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