Team leader- customer support
6 days ago
Building customer personas and personalized engagement strategies vis-à-vis content pla
n Incorporating customer insights, feedback collection & constant Persona buil
d Working closely with customer insights and analytics to build data driven, continuous improvement cultur
e Content Selection, creation in Liaison with Research team and Team Monitoring for Effective Delivery
. Lead and Manage a Team of Personalized Chat based engagement Process including Content Sourcing from various cross-functions & amp; Communication Designing for HCPs Engagement
. Actively contribute to the development of the brand business plan and Doctors Engagement Activity Drive for various Support process while meeting desired Views & Unique Engagement at Platfor
m Maintain accurate information / records of transactions done by team. Periodic audit of the process & improvement plannin
g Actively conducting team meetings for constant coaching and skill development of team member
s
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Team Leader- Customer Support
6 days ago
Kolkata, India CLIRNET Full timeKey Responsibilities:Building customer personas and personalized engagement strategies vis-à-vis content planIncorporating customer insights, feedback collection & constant Persona buildWorking closely with customer insights and analytics to build data driven, continuous improvement cultureContent Selection, creation in Liaison with Research team and Team...
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Team Leader
6 months ago
Kolkata, India Dewars Garage Ltd Full timeWe are looking for a qualified team leader to manage our team and provide effective guidance.ResponsibilitiesCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and...
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Team Leader- Customer Support
7 days ago
Kolkata, India CLIRNET Full timeKey Responsibilities: Building customer personas and personalized engagement strategies vis-à-vis content planIncorporating customer insights, feedback collection & constant Persona buildWorking closely with customer insights and analytics to build data driven, continuous improvement cultureContent Selection, creation in Liaison with Research team and Team...
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Team Leader- Customer Support
6 days ago
Kolkata, India CLIRNET Full timeKey Responsibilities: Building customer personas and personalized engagement strategies vis-à-vis content planIncorporating customer insights, feedback collection & constant Persona buildWorking closely with customer insights and analytics to build data driven, continuous improvement cultureContent Selection, creation in Liaison with Research team and Team...
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Team Leader
6 months ago
Kolkata, India SMART CALL CENTER SOLUTIONS Full timeAs a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.Ultimately, you should lead by setting a good example and engage the team to achieve goals.ResponsibilitiesCreate an inspiring team...
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Customer Support Representative Freshers
5 months ago
New Town, Kolkata, West Bengal, India Team Andreal Full time**Key Responsibilities**: - Conduct outbound calls to prospective customers to introduce our products/services and generate interest. - Follow-up on leads and inquiries generated through various marketing channels. - Identify customer needs and offer tailored solutions or product recommendations. - Explain product features, pricing, and benefits to...
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CLIRNET | Team Leader- Customer Support
6 days ago
kolkata, India CLIRNET Full timeKey Responsibilities: Building customer personas and personalized engagement strategies vis-à-vis content pla nIncorporating customer insights, feedback collection & constant Persona buil dWorking closely with customer insights and analytics to build data driven, continuous improvement cultur eContent Selection, creation in Liaison with Research team and...
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CLIRNET | Team Leader- Customer Support
7 days ago
kolkata, India CLIRNET Full timeKey Responsibilities: Building customer personas and personalized engagement strategies vis-à-vis content pla nIncorporating customer insights, feedback collection & constant Persona buil dWorking closely with customer insights and analytics to build data driven, continuous improvement cultur eContent Selection, creation in Liaison with Research team and...
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CLIRNET | Team Leader- Customer Support
7 days ago
kolkata, India CLIRNET Full timeKey Responsibilities: Building customer personas and personalized engagement strategies vis-à-vis content planIncorporating customer insights, feedback collection & constant Persona buildWorking closely with customer insights and analytics to build data driven, continuous improvement cultureContent Selection, creation in Liaison with Research team and Team...
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Team Leader
2 weeks ago
Kolkata, India Upraised Full timeJob Description : Seeking an experienced Software Team Leader with a robust coding background, proficient in software architecture, server-side code execution, and deployment management. The ideal candidate will be responsible for leading development initiatives in eCommerce and Supply Chain Management (SCM) environments, ensuring seamless code integration...
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Regional Sales Team Leader
4 weeks ago
Kolkata, West Bengal, India RECEX Full timeAt RECEX, we are seeking a highly skilled Regional Sales Team Leader to join our team. As a key member of our sales team, you will be responsible for leading and motivating a group of sales representatives to drive sales within a specific geographical territory.Job DescriptionAs a Regional Sales Team Leader, you will be responsible for:Leading and closing...
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Team Leader, Team Management
1 day ago
Kolkata, Howrah, India Utpal Maity (Proprietor Of U.M.Infosystem) Full timeDescriptionWe are seeking a skilled and motivated Team Leader to manage our team of professionals. The ideal candidate will have 0-1 years of experience in team management, with a strong focus on driving results and achieving team goals. This position is based in India and requires excellent communication and leadership skills.ResponsibilitiesLead and manage...
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Team Leader
2 weeks ago
Kolkata, West Bengal, India Auto Mechanics company Full timeWe are looking for a skilled Team Leader to join our team at GBH Auto Mechanics Services LLP.Job Description:We are seeking a qualified Team Leader to develop the sales team, coordinate sales operations, and implement sales techniques that allow the business to meet and surpass its sales targets consistently.Key Responsibilities:Supervise, manage, and...
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Team Leader
5 months ago
Kolkata, India ASSPL - West Bengal Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking...
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International Customer Support
5 months ago
Kolkata, West Bengal, India Cyitechsearch Interactive Solutions Private Limited Full timeOne of our clients is currently looking for a customer support executive international Process The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue. They should be open to all types of questions and quick in learning new things. Customer Service Manager -...
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Strategic Business Leader
2 weeks ago
Kolkata, West Bengal, India Max Life Insurance Full timeMax Life Insurance is seeking a Strategic Business Leader who embodies customer obsession and promotes growth mindset.We are looking for someone who:CaringA leader who demonstrates appreciation for diversity in thoughts and approach towards people as well as initiatives, eliminating biases to promote meritocracy.CollaborationA boundary-less leader who is...
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Customer Support Specialist
1 month ago
Kolkata, West Bengal, India Titan Jet Care Service Limited Full timeCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Titan Jet Care Service Limited. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via...
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Customer Support Representative
3 weeks ago
Kolkata, West Bengal, India Snaphunt Full timeThe OpportunityYou will have the chance to work with a market leader in IT Services, taking on a leadership role and being part of a company with a proven track record of success.The JobResponsibilities include managing incoming phone calls, identifying and assessing customer needs to achieve satisfaction, and providing accurate information using the right...
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Customer Service Team Lead
1 month ago
Kolkata, West Bengal, India Dreamline Full timeJob DescriptionDreamline is seeking a highly skilled and experienced Customer Support Executive to join our team.Key ResponsibilitiesTeam Management: Lead a team of customer support representatives, providing guidance and support to ensure excellent service delivery.Service Process Oversight: Oversee the customer service process, ensuring it is efficient,...
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Customer Support Specialist
4 weeks ago
Kolkata, West Bengal, India Titan Jet Care Service Limited Full timeWe are seeking a skilled Customer Support Specialist to join our team at Titan Jet Care Service Limited. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via phone, email, or...