Client Relationship Manager

2 days ago


Mumbai, India Pinnacle Global Group Full time

Company DescriptionPinnacle Global Group specializes in outsourcing and offshoring services for businesses worldwide, with a focus on countries such as the US, UK, and Ireland With a skilled team of over 300 professionals, Pinnacle Global delivers excellent, tailored solutions across various industries and service domains. Boasting a higher client retention rate, the company is recognized for its commitment to exceptional service and enduring partnerships. With multiple strategically located offices, Pinnacle Global operates seamlessly across time zones, ensuring round-the-clock support for its 150+ global clients. The company's mission is to streamline operations, reduce costs, and help businesses achieve their full potential.Role DescriptionThis is a full-time, on-site role based in Mumbai for a Client Relationship Manager. Responsibilities include building and maintaining strong relationships with clients, understanding their business needs, addressing concerns, and delivering solutions to ensure client satisfaction. The role also involves coordinating with internal teams to meet client expectations, conducting regular check-ins to assess satisfaction, and identifying opportunities to provide additional support or services. The Client Relationship Manager will play an essential role in ensuring long-term client retention and fostering trust. Travel to the UK, Ireland and USA is involved.Qualifications- Strong relationship management and communication skills to interact effectively with clients and internal teams.- Experience in client services,



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