
Food & Beverage Associate (Restaurant
1 week ago
UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis.
As an Associate in Customer Success, you will work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. Develop a deep understanding of UrbanPiper's suite of products to assist customers in maximizing their digital experience.
Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed.
Collaborate with the Customer Success Manager and Technical
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