Head of Sales

3 days ago

Mumbai, Maharashtra, India Lotus Interworks Full time
Head of US Sales Operations Location: Mumbai (US Hours, Night Shift)

We're building a world-class US sales engine — and we need a proven leader to scale and run it. it's about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients.

Build and scale a 200+ seat US sales operation from the ground up.

Lead managers, trainers, QA, and WFM to deliver consistent performance.

Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention .

Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, ServiceTitan/Workiz, Zendesk/Freshdesk.

Implement world-class training (V&A, compliance, sales coaching) and AI-driven performance systems.

12–18 years of leadership in US-facing sales operations.

~ Proven ability to scale 200+ seat operations with consistent ROI.

~ Hands-on expertise with CRM, dialers, QA, and global compliance.

~ Exceptional communication, cultural fluency, and data-driven decision making.

~ Competitive pay + performance incentives.

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