"Operations Associate
2 weeks ago
Join Mentor Match as an operations Associate
Job Title: Operations Success Associate
Location: TTK Road, Royapettah-Chennai, India
Work Days: Monday to Saturday
Shift Time: 1pm to 10pm
About Mentor Match
Mentor Match is a personalized learning platform connecting students with expert tutors for tailored 1-on-1 live sessions. We aim to empower students and ensure seamless experiences for parents and tutors.
Position Overview:
We are seeking a motivated and organized Operations Executive to join our dynamic team.
Key Responsibilities:
● End-to-End Execution: Organize and manage the entire process of trial classes on our platform, from scheduling to follow-up.
● Client Engagement: Ensure clients scheduled for trial classes attend and actively participate in the demo sessions.
● Collaboration: Work closely with our sales team to understand their requirements and contribute to new client acquisition efforts.
● Process Improvement: Continuously analyze and enhance the trial class execution process for increased efficiency and effectiveness.
● Data Analysis: Collect and analyze data related to trial classes and client engagement to provide insights for improvement.
● Communication: Maintain clear and effective communication with both clients and internal teams.
What We Offer:
● Competitive salary and benefits package.
● Opportunity to work in a dynamic and growth-oriented environment.
● Professional development and career growth opportunities.
● Collaborative and supportive work culture.
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