Senior support engineer

3 days ago

Pune, India HCLSoftware Full time

Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development teams, and customers to resolve technical issues and improve processes.Develop and maintain documentation for troubleshooting and support procedures.Participate in on-call rotation for after-hours support.Escalate unresolved issues to L3 support or development teams as necessary.Monitor system performance and proactively identify potential issues.Provide training and knowledge

  • Senior Support Engineer

    2 weeks ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...

  • Senior Support Engineer

    2 weeks ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...

  • Senior support engineer

    4 days ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...

  • Senior Support Engineer

    1 week ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.- Diagnose and resolve incidents related to IBM Workload Automation environments.- Collaborate with L1 support, development...

  • Senior Support Engineer

    5 days ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.- Diagnose and resolve incidents related to IBM Workload Automation environments.- Collaborate with L1 support, development...

  • Senior support engineer

    1 day ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job Description Responsibilities: Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support,...

  • Senior Support Engineer

    2 weeks ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job Description Responsibilities: Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support,...

  • Senior Engineer/Support Engineer

    2 weeks ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job Description Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support, development teams, and...

  • Senior Support Engineer

    3 weeks ago

    Pune, India Think People Solutions Full time

    Role & responsibilities be successful as a Senior Support Engineer you should have experience with: Essential Skills Experience in application support role and have knowledge of ITIL processes (certification is good to have). Markets & IB technology experience in a related front-office application support role. Candidate must have knowledge of different IB...

  • Senior Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Think People Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Role & responsibilitiesbe successful as a Senior Support Engineer you should have experience with:Essential SkillsExperience in application support role and have knowledge of ITIL processes (certification is good to have).Markets & IB technology experience in a related front-office application support role. Candidate must have knowledge of different IB...