
Senior Support Engineer
2 weeks ago
Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job Description
Responsibilities:
- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.
- Diagnose and resolve incidents related to IBM Workload Automation environments.
- Collaborate with L1 support, development teams, and customers to resolve technical issues and improve processes.
- Develop and maintain documentation for troubleshooting and support procedures.
- Participate in on-call rotation for after-hours support.
- Escalate unresolved issues to L3 support or development teams as necessary.
- Monitor system performance and proactively identify potential issues.
- Provide training and knowledge
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Senior Support Engineer
2 weeks ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...
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Senior Support Engineer
2 weeks ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...
-
Senior support engineer
2 days ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...
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Senior support engineer
3 days ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...
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Senior Support Engineer
7 days ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.- Diagnose and resolve incidents related to IBM Workload Automation environments.- Collaborate with L1 support, development...
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Senior Support Engineer
4 days ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.- Diagnose and resolve incidents related to IBM Workload Automation environments.- Collaborate with L1 support, development...
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Senior support engineer
16 hours ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job Description Responsibilities: Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support,...
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Senior Engineer/Support Engineer
2 weeks ago
Pune, India HCLSoftware Full timeSenior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job Description Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support, development teams, and...
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Senior Support Engineer
3 weeks ago
Pune, India Think People Solutions Full timeRole & responsibilities be successful as a Senior Support Engineer you should have experience with: Essential Skills Experience in application support role and have knowledge of ITIL processes (certification is good to have). Markets & IB technology experience in a related front-office application support role. Candidate must have knowledge of different IB...
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Senior Support Engineer
1 week ago
Pune, Maharashtra, India Think People Solutions Full time US$ 90,000 - US$ 1,20,000 per yearRole & responsibilitiesbe successful as a Senior Support Engineer you should have experience with:Essential SkillsExperience in application support role and have knowledge of ITIL processes (certification is good to have).Markets & IB technology experience in a related front-office application support role. Candidate must have knowledge of different IB...