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    Chennai, India Mizuho Full time

    Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank's domestic and...

Help desk specialist

1 month ago

Chennai, India Mizuho Full time
Mizuho Global Services India Pvt. Ltd.
Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank's domestic and overseas offices and Mizuho's group companies across the globe.
At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS's development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.
What's in it for you?
Immense exposure and learning
Excellent career growth
Company of highly passionate leaders and mentors
Ability to build things from scratch
Know more about MGS:
Description & Key Responsibilities
1. Provide technical support for G-Base Software (Main frame) and PEGA system
2. Assist end users with software and hardware issues
3. Troubleshoot and resolve technical problems
4. Ensure systems are running efficiently
5. Document and track support tickets
Qualification/Skill requirements
1. 3-5 years of experience in Help Desk Support
2. Experience with G-Base Software (Main frame) and PEGA system will be added advantage
3. Proficiency in Business English
4. Knowledge of MS Office applications (Word, Excel, Access, etc)
5. Qualification: Graduate in computer science
What we offer.
Working on many domestic and international projects
Wide range of possibilities to gain both technical and soft skills as well as profess