Customer Service-Bpo

2 weeks ago


Faridabad, India NAZZTEC Full time

Job Description – Customer Service -BPO Process Type: Customer ServiceLocation: Gurgaon (Onsite)Workdays: 6 Days a Week (Rotational Weekly Off)Shift Timings:Girls: Day ShiftBoys: Rotational ShiftsKey ResponsibilitiesEngage with clients to understand and address their needs effectively.Build and maintain strong client relationships to drive customer satisfaction.Handle customer queries promptly and professionally.Ensure high-quality service delivery in accordance with process guidelines.Key RequirementsGraduation is mandatory .Excellent English communication skills (verbal & written).Minimum 1 year of BPO experience (must be verifiable on paper).Good knowledge of customer service practices and procedures.Ability to work in a fast-paced, client-focused environment.#CRM #ClientHandling #CustomerSatisfaction #LeadFollowUp #ProfessionalCommunication #RelationshipManagement #ProblemSolving #CrossSelling #Upselling


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