Customer Service Representative
4 days ago
Qualifications-Job roleThe primary objective of this role is to perform all Control Room Duties and operations in a timely, efficient, and courteous manner; ensuring that all company policies and procedures are complied with.Duties & Responsibilities· Load and manage site schedules/rotas and client/emergency bookings in Timegate.· Execute daily control room operations as directed by the National Control Room Manager.· Maintain and update systems like Timegate/APIS, handle subcontractor reports, emails, and emergency cover.· Communicate effectively with clients, operations teams, and employees.· Investigate and report discrepancies and incidents promptly.· Generate and distribute reports (daily/weekly/monthly).· Provide customer service and front desk support outside regular hours.· Support project work and maintain professional standards including punctuality and appearance.· Follow health and safety procedures and pursue skill development.· Perform any other duties assigned by senior management.Skills & Knowledge· Overall, 1-2 years of work experience preferably in managing a control/command room businessenvironment.· Graduate/ Postgraduate in any discipline preferrable from the BPO, KPO, BPM service industry.· Strong administrative, customer/client multi-channel (Voice, Email, Meetings) connect experience.· Excellent verbal and written communication. Familiarization with UK, British accent and cultural nuances· Trained in UK communication style and cultural etiquette· Effective organizational skills and ability to work under pressure· High attention to detail.· Strong computer literacy.· Demonstrates self-initiative.· 100% Work from Office. Open to extended shift coverage, rotational shifts to meet business requirements,service delivery.· 24/7 business environment, service delivery. Rotational weekly offs. Not Fixed.
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Customer Service Representative
2 weeks ago
Faridabad, India Alight Solutions Full timeOur storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling...
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Customer Service Sales Representative
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Faridabad, India Goodflame Appliances Full timeCompany DescriptionGoodflame Appliances is redefining the modern kitchen with a perfect blend of performance, design, and precision. Built for those who value both form and function, every Goodflame product embodies innovation, durability, and timeless aesthetics.From high-efficiency cooktops to state-of-the-art chimneys and built-in solutions, we design...
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Customer Service Representative- Fresher'S
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Faridabad, India HCLTech Full timeWalk-In Drive for Customer Support Executive HCL Tech Profile - Voice, customer service . HCL Tech Hiring for US/UK Voice Process 17 Nov 2025 - 19 Nov 2025 Walk in directly. Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.Tech, MTech, BCA and MCA is not eligible. Interview Location: - HCL...
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Customer Service Sales Representative
1 week ago
Faridabad, Haryana, India Goodflame Appliances Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionGoodflame Appliancesis redefining the modern kitchen with a perfect blend of performance, design, and precision. Built for those who value both form and function, every Goodflame product embodies innovation, durability, and timeless aesthetics.From high-efficiency cooktops to state-of-the-art chimneys and built-in solutions, we design...
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Faridabad, India StarZen Full timePurpose of Role: We are seeking a detail-oriented and customer-focused Customer Service Representative to handle real-time chat-based support for our customers. In this role, you will provide prompt, accurate, and courteous assistance through live chat and messaging channels, ensuring a smooth and satisfying customer experience. This position is ideal for...
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Customer Service Representative
1 week ago
Faridabad, India Chakr Innovation Full timeManage customer interactions and relationships (by making welcome calls and emails to the customers after the device is handed over the commissioning is done by the installation team).Collaborate with the service manager and the engineers in the field.Coordinate customer service requests and resolve issues by assigning the service engineer on breakdown, b...
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Customer Service Representative
3 weeks ago
Faridabad, India NIIT Full timeAbout NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
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Customer Service Representative
3 weeks ago
Faridabad, India NIIT Full timeAbout NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
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Customer Service Representative
2 days ago
Faridabad, India ICG Medical Full timeJob Title: Out of Hours Consultant – Bookings Location: Gurugram, HaryanaShift Timings :- 5pm to 2 am (Rotational Offs) (Saturday & Sunday Weekend Working required )Job Summary:We are currently seeking a talented and dedicated individual to join our team as Recruitment Consultant. As Recruitment Consultant, you will play a crucial role in our mission...
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Customer Support Representative
1 day ago
Faridabad, India Traahi tapes Full timeCompany Description Traahi Tapes is a creative video production and post-production studio based in India, working with global clients across podcasts, YouTube content, reels, commercials, real estate videos, and brand films. With over 7 years of industry experience, we specialize in high-quality video editing, storytelling, and content optimization for...