Customer Service Representative
2 days ago
Job Title: Out of Hours Consultant – Bookings Location: Gurugram, HaryanaShift Timings :- 5pm to 2 am (Rotational Offs) (Saturday & Sunday Weekend Working required )Job Summary:We are currently seeking a talented and dedicated individual to join our team as Recruitment Consultant. As Recruitment Consultant, you will play a crucial role in our mission to source nurses across various specialties, midwives, and home care/healthcare workers. If you have a passion for delivering exceptional customer service, working in a fast-paced environment, and making a positive impact in the healthcare industry, this role is perfect for you. Join us in our Gurugram office and be a part of our globally renowned team.Responsibilities:Handling inbound/outbound calls: Receiving calls from clients and candidates and assisting with their queries and attending to their needs.Interact with customers/clients through phone or e-mail and managing all queries, requests and complaints: Responding timeously to clients and candidates and ensuring no clients/candidates is left without a response.Booking nurses/healthcare professionals in to shifts: Reaching out to candidates to find out their availability and booking them into shifts accordingly. These bookings are across all departments (Nursing Homes, Acute and Complex Care)Handling cancellations from clients and candidates and following the processes set to replace: Ensuring client is kept informed on the replacement and or the candidate is kept informed regarding the shift cancellation and all is documented on the system.To be professional, friendly, courteous, and helpful to all candidates that you speak to: Maintaining highest standards of the ICG Medical values.Sourcing of new clients/business: Using necessary networks and platform to acquire new business.To assist and provide the highest standard of customer care: Keeping clients and candidates informed and creating a seamless transaction and experience.To have an efficient telephone manner to take accurate information and update the system.Achieving daily/ weekly and monthly KPI’s and hours target.Qualifications:Recruitment experience within any industry is a mustOut of hours experience is incredibly beneficial, but not requiredExcellent verbal and written communications skills.Committed to a high level of service delivery for clients and candidates.Working under pressure.Good knowledge of MS excel.Dedicated and reliable with strong attention to detail.Customer service driven.Applicants with a strong desire to work in a fast paced, high energy and vibrant environment.Ambitious, financially driven and talented communicators who can deliver excellent customer service in a target driven role.At ICG Medical, we value innovation, collaboration, and excellence. Joining our team means being part of a dynamic environment where your contributions make a significant impact. We offer competitive compensation, opportunities for professional growth, and a supportive work culture.
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Customer Service Representative
2 weeks ago
Faridabad, India Alight Solutions Full timeOur storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling...
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Customer Service Sales Representative
4 weeks ago
Faridabad, India Goodflame Appliances Full timeCompany DescriptionGoodflame Appliances is redefining the modern kitchen with a perfect blend of performance, design, and precision. Built for those who value both form and function, every Goodflame product embodies innovation, durability, and timeless aesthetics.From high-efficiency cooktops to state-of-the-art chimneys and built-in solutions, we design...
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Customer Service Representative- Fresher'S
1 week ago
Faridabad, India HCLTech Full timeWalk-In Drive for Customer Support Executive HCL Tech Profile - Voice, customer service . HCL Tech Hiring for US/UK Voice Process 17 Nov 2025 - 19 Nov 2025 Walk in directly. Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.Tech, MTech, BCA and MCA is not eligible. Interview Location: - HCL...
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Customer Service Sales Representative
1 week ago
Faridabad, Haryana, India Goodflame Appliances Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionGoodflame Appliancesis redefining the modern kitchen with a perfect blend of performance, design, and precision. Built for those who value both form and function, every Goodflame product embodies innovation, durability, and timeless aesthetics.From high-efficiency cooktops to state-of-the-art chimneys and built-in solutions, we design...
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Faridabad, India StarZen Full timePurpose of Role: We are seeking a detail-oriented and customer-focused Customer Service Representative to handle real-time chat-based support for our customers. In this role, you will provide prompt, accurate, and courteous assistance through live chat and messaging channels, ensuring a smooth and satisfying customer experience. This position is ideal for...
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Customer Service Representative
1 week ago
Faridabad, India Chakr Innovation Full timeManage customer interactions and relationships (by making welcome calls and emails to the customers after the device is handed over the commissioning is done by the installation team).Collaborate with the service manager and the engineers in the field.Coordinate customer service requests and resolve issues by assigning the service engineer on breakdown, b...
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Customer Service Representative
3 weeks ago
Faridabad, India NIIT Full timeAbout NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
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Customer Service Representative
3 weeks ago
Faridabad, India NIIT Full timeAbout NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
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Customer Service Representative
4 days ago
Faridabad, India Outscale Partners Full timeQualifications-Job roleThe primary objective of this role is to perform all Control Room Duties and operations in a timely, efficient, and courteous manner; ensuring that all company policies and procedures are complied with.Duties & Responsibilities· Load and manage site schedules/rotas and client/emergency bookings in Timegate.· Execute daily control...
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Customer Support Representative
1 day ago
Faridabad, India Traahi tapes Full timeCompany Description Traahi Tapes is a creative video production and post-production studio based in India, working with global clients across podcasts, YouTube content, reels, commercials, real estate videos, and brand films. With over 7 years of industry experience, we specialize in high-quality video editing, storytelling, and content optimization for...
