BrowserStack | Senior Renewals Specialist | india
3 days ago
Key Responsibilities
- Manage customer contract renewal process.
- Establish and maintain long-term relationships to maximize future retention and revenue opportunities.
- Present to key clients and senior-level executives to negotiate and close contract renewals.
- Drive contract expansion by creating upsell opportunities, and finding creative ways to drive more value in the account at renewal time.
- Coordinate with BrowserStack customer-facing teams to meet and exceed customer expectations and address customer issues.
- Develop and implement strategic retention plans to accommodate goals.
- Leverage data-driven measures of customer health and proactively communicate with at-risk customers to maximize customer retention.
- Overachievement of quarterly retention goals through managing a group of customer accounts.
- Manage account and contact information through the entire customer lifecycle process using Salesforce.com
- Remain highly knowledgeable of BrowserStack products and target industries to facilitate retention efforts.
Requirements
- 2+ years of Inside Sales experience or Account Management experience in SaaS organization
- Strong communication skills - competent at providing clear and concise guidance through emails, over the phone, or in person with a casual and confident tone.
- Passion to learn and grow
- Strong desire to work in a fast-paced, start-up environment
- A great team player - loves connecting and collaborating with others
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india BrowserStack Full timeKey ResponsibilitiesManage customer contract renewal process.Establish and maintain long-term relationships to maximize future retention and revenue opportunities.Present to key clients and senior-level executives to negotiate and close contract renewals.Drive contract expansion by creating upsell opportunities, and finding creative ways to drive more value...
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India BrowserStack Full timeKey ResponsibilitiesManage customer contract renewal process.Establish and maintain long-term relationships to maximize future retention and revenue opportunities.Present to key clients and senior-level executives to negotiate and close contract renewals.Drive contract expansion by creating upsell opportunities, and finding creative ways to drive more value...
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India BrowserStack Full timeKey Responsibilities Manage customer contract renewal process. Establish and maintain long-term relationships to maximize future retention and revenue opportunities. Present to key clients and senior-level executives to negotiate and close contract renewals. Drive contract expansion by creating upsell opportunities, and finding creative ways to drive more...
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india BrowserStack Full timeWho are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital...
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india BrowserStack Full timeWho are we and what do we do?BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital...
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india BrowserStack Full timeWho are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital...
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