Client Solution Executive

4 days ago

west bengal, India VML Full time

About Us:

VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.

For more information, visit


The Role

Join our team as an Client Solution Executive and become a strategic partner for our clients.

In this role, you will have the opportunity to actively contribute to their business growth by managing and developing strong, long-lasting relationships, ensuring their satisfaction, and achieving ambitious goals. You will contribute to the creation of innovative projects, collaborating with a team of experts to develop effective and successful communication campaigns and marketing solutions. This is a unique opportunity to further develop your skills in the world of Communications


Responsibilities

Strategic Client Relationship Management:

  • Build and cultivate strategic, long-term relationships with clients, deeply understanding their needs, business objectives, and market dynamics.
  • Act as a trusted advisor to clients, providing high-quality service and proactively managing their expectations.
  • Anticipate client needs and propose innovative, customized solutions to support their long-term growth and success.


Effective Project Management

Support the management of complex marketing projects, from the briefing stage to delivery, ensuring adherence to timelines, budgets, objectives, and quality standards.

  • Coordinate and collaborate with internal teams (creative, strategy, etc.) to ensure the flawless execution of projects and the achievement of desired results.
  • Carefully monitor project progress, identify and resolve any issues promptly, and communicate regularly with clients, keeping them informed and engaged.


Requirements

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Minimum 1 year of agency experience, though candidates with relevant internship experience will also be considered.
  • Experience in managing client relationships and communication projects.
  • Excellent communication, presentation, and negotiation skills.
  • Strong client orientation and the ability to build strategic, long-lasting relationships.

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