Customer support team lead

2 days ago


Bengaluru, India Pine Labs Full time

Job Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The ideal candidate will have strong leadership skills, a customer-first mindset, and the ability to drive performance and continuous improvement.Key Responsibilities:- Lead and mentor a team of customer support agents handling queries related to digital payments, financial products, and



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