Regional Head/ Department Head
4 days ago
Position Title Department Head/ Regional Manager
Division / Department Auto OEM / Sales & Mktg)
JOB PURPOSE
To plan and execute Regional Strategies to achieve Sales Business Plan through mining, hunting and management of team to maximize market share and to achieve Customer Satisfaction and overall growth & profitability targets of the region.
PRINCIPAL ACCOUNTABILITIES
Accountabilities
Major Activities
Key Performance Indicators
Regional Strategy
Cascade targets to team
Create and maintain a strong funnel
Monitor competitor offerings, price movements etc.
Analyze competitor strategies and white space mapping
Prepare and monitor implementation of Auto OEM segment marketing strategy
Revenues from Auto OEM segment (INR)
Share of business from key accounts (%)
Value of RFQs generated (INR)
Growth in share of business from existing and new customers
Make sustained efforts to increase share of business from existing and new customers
Visit existing customers for building relationship & finding ways and means to increase business
Ensure timely submission of Quotations against RFQ’s
Visit potential customers seeking new business opportunities
Increase in market share (%)
Revenues from new customers (INR)
Revenues from new products (INR)
Customer satisfaction index Improvement
Demand Forecasting as per Inventory norms
Help KAM prepare and moderate Rolling Demand forecast
Coordinate and remove bottlenecks faced by team for ensuring zero delivery failure
Accuracy of Demand Forecast
Adherence to delivery schedules
Receipt of payments from the customers
Reviewing outstanding payments
Mobilizing and helping team for timely reconciliation and payment realization
Payments outstanding (Amount & Days)
Help create more leaders
Allocating and reviewing work
Delegate and empower KAM’s
Promote teamwork
Identify skills gaps
Ensuring execution of required trainings, projects to develop skills
Lead from front to motivate and provide resources
Guide and Coach team
Adherence to Training Target % / Training Man-days
Development projects executed versus targeted
Improvement in Competency index
360-degree feedback
MAJOR CHALLENGES
(Mention key 2-3 complex issues/challenges faced on this job)
Non- availability of niche technology products
Stiff competition from technology leaders on one hand and Low-cost suppliers on the other hand
KEY DECISIONS
Mention the authority that the jobholder has; typical decisions made by this position
Recommendations made by this position for decision by the superior
Decision (self)
Decision Recommended to Superiors for approval
If Quote higher than total cost
If Customer target less than total cost
Price- Business impact analysis
Price decrease demanded by customer
Rolling Plan change after analyzing fluctuating customer demand
Implementation in manufacturing plan for the change
Management of Team to deliver results on QCDDM Parameters
Recommendation with details for entering new Product segment
For final approval
INTERACTIONS
(Mention the Interactions - internal and external in the job but do not include the interactions with boss or subordinates. Also, mention the nature/purpose of the interaction)
Internal Interaction
Job/ Role you need to interact with Internally in the organization to enable success in your day-to-day work
Interaction with
Purpose
R&D – All segments
RFQ, New Product development, resolution of technical queries of customer
SCM & Logistics
Material availability on time
Finance & Budget
Costing, Reconciliation & Payment Realization, Financial Data
External Interactions
Job/ Role you need to interact with outside the organization to enable success in your day-to-day work
Interaction with
Purpose
Customer
To Retain and Expand business in Existing customers and Enter in New Customers
Logistics Providers
Ensuring timely delivery to customer and Compliance matters
SKILLS AND KNOWLEDGE
(Mention the basic minimum entry level requirements for this job in terms of educational qualifications, professional experience, and competencies)
Educational Qualifications
BE / B.Tech., Preferably MBA
Relevant and total years of Experience
18 to 20 Years of working in Sales & Marketing in the Automotive sector
Functional Skills
Customer Relationship Management
Knowledge of Automotive field
Sharp Analysis, Reasoning
Negotiation
Presentation Skills
Behavioral Skills
Excellent Communication skills
Negotiation skills
Sauvé and good interpersonal Skill
Good listener
Collaboration skills
Decision making skills
FINANCIAL AUTHORITY:
Please indicate the financial authority you have been vested with by the organization.
Regards,
Parul Gupta
*******
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