Customer Success Associate
3 days ago
Branch Overview :Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.Branch’s mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. In 2019, Branch announced our Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).We value diversity and are committed to providing an inclusive working environment where human beings of all backgrounds can thrive.Job Overview :This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.Responsibilities :Customer Service: Delivering efficient and friendly responses to customer across different channels (main responsibility)Credit Risk: Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)Servicing & Collections: Proactively reaching out to borrowers who have missed paymentsProduct: Escalating customer feedback and IT bugs to help improve our productFinance: Manage refunds, repayments, and other
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Customer Success Associate
2 weeks ago
Mumbai, Maharashtra, India Hemocean outsourcing Full timeCustomer Success Associate Responsibilities - Being the first point of contact for customers and handle all customer inquiries - Building relationships with customers and ensuring they are satisfied with the company’s products and services - Assisting customers with any issues or problems they have - Answering customer questions and providing information...
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Customer Success Associate
7 days ago
Mumbai, Maharashtra, India Hemocean outsourcing Full timeCustomer Success Associate Responsibilities Being the first point of contact for customers and handle all customer inquiries Building relationships with customers and ensuring they are satisfied with the company’s products and services Assisting customers with any issues or problems they have Answering customer questions and providing information about...
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Customer Success Associate
4 weeks ago
Mumbai, Maharashtra, India Bluvin Solutions Private Limited Full timeMode - Work From Office Location - Gurugram Process - International process Position - Customer Success Associate - L1 Salary - Upto 32K CTC Interview mode - HR Round; Ops round; Versant Round Skillset - Excellent communication skills (Top notch) in English. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or...
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Customer Success Associate
2 weeks ago
Mumbai, Maharashtra, India mple Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout Us is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With , companies streamline training,...
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Customer Success Associate
3 hours ago
Mumbai, India mple Full timeAbout Us is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations. Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With , companies streamline...
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Customer Success Associate
2 weeks ago
Mumbai, India Talent Corner HR Services Private Limited Full timelooking for, a passionate and entrepreneurial personnel, for Customer Success Associate. He must not only be interested in building Brand with customer centricity but also exhibit the urge of making a difference in the sales technology space. About Awarathon! We are a first-of-its-kind AI-enabled, video roleplay platform which ensures your sales teams make...
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Customer Success Associate
1 week ago
Govandi, Mumbai, Maharashtra, India Zama Organics Full time**About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...
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Customer Success Associate
2 weeks ago
Andheri, Mumbai, Maharashtra, India Umanist Staffing Full time**Customer Success Associate** Handling existing customers and ensuring smooth renewals of services/products. Building and maintaining strong customer relationships to drive retention & loyalty. Identifying opportunities to upsell and cross-sell additional services. Delivering excellent customer service support to resolve queries and enhance client...
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Customer Success Associate
1 week ago
Mumbai, Maharashtra, India Eon Group Full timeGreat opportunity for #freshers We are hiring For Associate - Customer Success (Chat Process) Education Qualification: Minimum HSC if experienced, Minimum Graduate if a Fresher CTC: 2.50 to 4.60 LPA Gratuity, Medical Insurance, Annual Performance Bonus and Night shift allowance. Notice Period - 30 days or less 5 Days working location: Mumbai &...
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Customer Success Associate
1 week ago
Mumbai, Maharashtra, India Hewlett Packard Enterprise | HPE Full time ₹ 5,00,000 - ₹ 8,00,000 per yearCustomer Success AssociateThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from...
