Product Onboarding Specialist
5 days ago
Opportunity As a part of the customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.Responsibilities Take handover from sales by understanding customers' persona, their pain points and expectations.Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestones, training schedule, onboarding goals and communicating it to customers.Guide users on product features and train them to use it effectively.Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)Rigorously measure onboarding time and improve it continuously.Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve products.Handover to Success and Support team after successful onboarding completion.Maintain regular communications with clients about new feature developments and enhancements to products.Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
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Onboarding Specialist
2 weeks ago
Delhi, India PaySprint Private Limited Full timeAbout PaySprint PaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space. Our flagship...
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Onboarding Specialist
2 weeks ago
Delhi, India PaySprint Private Limited Full timeAbout PaySprintPaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space.Our flagship...
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Onboarding Specialist
1 week ago
Delhi, India PaySprint Private Limited Full timeAbout PaySprintPaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space.Our flagship...
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Onboarding Specialist
1 week ago
New Delhi, India Whatjobs IN C2 Full timeAbout PaySprint PaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space. Our flagship...
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Onboarding Specialist
5 days ago
Delhi, Delhi, India SRED Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionSRED is a Real Estate Advisory firm with over 25 years of experience in the Commercial and Retail Leasing sector. Renowned for creating and managing retail landmarks, SRED is committed to delivering excellence and innovation in real estate solutions. The company has built a reputation for expertise in advising on high-profile retail...
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Onboarding Specialist
2 weeks ago
Delhi, India PaySprint Private Limited Full timeAbout PaySprintPaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space.Our flagship...
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Onboarding Specialist
1 week ago
Delhi, India PaySprint Private Limited Full timeAbout PaySprintPaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space.Our flagship...
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Onboarding Specialist
1 week ago
Delhi, India Tekskills Inc. Full timeTitle : US Onboaring SpecialistLocation: MumbaiWFOShift – Night (6 pm to 4 am or 7 pm to 5 am IST)Job Summary:The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring, establishing start...
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Onboarding Specialist
1 week ago
New Delhi, India PaySprint Private Limited Full timeAbout PaySprintPaySprint is a B2B Banking FinTech company transforming financial services through cutting edge solutions in banking, payments, and verification. With 15+ industry accolades, including “Best Fintech Startup” and “Open API of the Year,” we are a rapidly growing startup making a meaningful impact in the fintech space.Our flagship...
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Onboarding Specialist
3 weeks ago
Delhi, India Flexi Pitches Full timeJob Title: Onboarding Specialist – Flexi PitchesAbout Flexi Pitches:Flexi Pitches brings together Top 1% leaders, founders, and investors through curated Demo Nights and award showcases. Every interaction counts — and that starts with how we onboard startups, mentors, and partners.We’re looking for someone who can make every onboarding feel personal,...
